Birth Registration Manager

State of Utah; Salt Lake City (UT); Hybrid; USD 44,000 - 72,000; Full time

Benefits offered by this job

Full benefits package

Hybrid work model

Competitive salary

Job summary

State of Utah is seeking a Health Program Manager II in Salt Lake City to lead the Vital Records and Statistics team. You will oversee birth and fetal death registrations, audits of hospital records, and statewide data quality initiatives, ensuring accuracy and compliance with statutes and policies.

This role blends leadership, data stewardship, and stakeholder training, with hybrid work after onboarding. The position offers a full benefits package, competitive hourly salary, and opportunities

Qualifications

• Strong leadership experience and experience supervising staff.
• Ability to work closely with a team and independently to complete tasks.
• Strong communication, mediation, and customer service skills.
• Strong understanding of technology and basic data skills.
• Research and policy decision making skills.
• Ability to travel for hospital site audits and state regional meetings, adhering to professional standards and vehicle policies.
• Excellent organizational skills and attention to detail.

Responsibilities

• Lead the birth registration team. Supervise 2 team members.
• Birth & fetal death registration: Daily screening, registration, and imaging of birth outcomes, fetal deaths, and supporting voluntary declaration of paternity forms using medical terminology and record-keeping knowledge.
• Customer service & outreach: Provide technical and procedural support to application users, handle complex inquiries, mediate difficult registration scenarios, and offer guidance on OVRS statutes and policies.
• Data quality & review: Regularly review and resolve data quality query reports, address missing or erroneous values, and ensure annual statistical cutoffs are met accurately.
• Specialized filings & non-amendment processing: Assist customers with un-assisted home birth filings and delayed birth certificates; process non-amendment requests daily using verification tools.
• Field staff training & stakeholder education: Develop educational materials, deliver presentations at regional meetings, assist with online tutorial development, and provide ongoing training to hospital staff and stakeholders on registration procedures.
• Hospital site audits: Schedule and perform thorough on-site audits of hospital worksheets and medical records, review compliance with worksheets/forms, and deliver post-audit feedback and reporting within designated timeframes.
• Communication & activity reporting: Publish educational newsletters for facility users and maintain detailed weekly activity logs for supervisory review.
• Traveling state-wide to train birthing facility staff on system data accuracy, along with occasional out-of-state travel.
• Performing additional duties to support data users across other units within the office.
• Standard Schedule: Monday - Friday, 8:00 am to 5:00 pm. This position is eligible for DHHS telework after the training period.

Skills

Leadership & supervision

Customer service

Communication

Travel for audits

Data literacy

Job description

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package. Salary – $32.20 - $52.45 Hourly Wage Remote Work / In-Office – Hybrid Application Deadline – 11/8/2026*

• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.
  

Key Responsibilities Are you passionate about preserving vital health data and managing essential public health records with precision? The Utah Department of Health & Human Services (DHHS) is seeking a detail-oriented and organized Health Program Manager II to join our dedicated Vital Records and Statistics team. This is a unique opportunity to play a vital role in managing birth and fetal death registration, conducting hospital site audits, and supporting statewide vital statistics systems, where your work will directly support our mission of advocating for and serving all individuals and communities in Utah. If you are looking for a career that offers job stability, professional growth, and the chance to contribute to meaningful work in a supportive environment, we invite you to apply and help us ensure fair and equitable opportunities for all.
Day-to-day Responsibilities Of This Position

• Lead the birth registration team. Supervise 2 team members.
• Birth & fetal death registration: Daily screening, registration, and imaging of birth outcomes, fetal deaths, and supporting voluntary declaration of paternity forms using medical terminology and record-keeping knowledge.
• Customer service & outreach: Provide technical and procedural support to application users , handle complex inquiries, mediate difficult registration scenarios, and offer guidance on OVRS statutes and policies.
• Data quality & review: Regularly review and resolve data quality query reports, address missing or erroneous values (e.g., birth defect network data, natality items), and ensure annual statistical cutoffs are met accurately.
• Specialized filings & non-amendment processing: Assist customers with un-assisted home birth filings and delayed birth certificates; process non-amendment requests daily using verification tools.
• Field staff training & stakeholder education: Develop educational materials, deliver presentations at regional meetings, assist with online tutorial development, and provide ongoing training to hospital staff and stakeholders on registration procedures.
• Hospital site audits: Schedule and perform thorough on-site audits of hospital worksheets and medical records, review compliance with worksheets/forms, and deliver post-audit feedback and reporting within designated timeframes.
• Communication & activity reporting: Publish educational newsletters for facility users and maintain detailed weekly activity logs for supervisory review.
• Traveling state-wide to train birthing facility staff on system data accuracy, along with occasional out-of-state travel.
• Performing additional duties to support data users across other units within the office.
• Standard Schedule: Monday - Friday, 8:00 am to 5:00 pm. This position is eligible for DHHS telework after the training period.
  

Qualifications
Minimum or "day-one" qualifications:

• Strong leadership experience and experience supervising staff.
• Ability to work closely with a team and independently to complete tasks.
• Strong communication, mediation, and customer service skills.
• Strong understanding of technology and basic data skills.
• Research and policy decision making skills.
• Ability to travel for hospital site audits and state regional meetings, adhering to professional standards and vehicle policies.
• Excellent organizational skills and attention to detail.
  

Preferred Or Trainable/on-the-job Qualifications

• Knowledge of medical terminology and record-keeping procedures.
• Knowledge of Utah-specific vital statistics statutes and rules, privacy rules, and state record retention schedules.
• Experience with different reporting tools.
• Experience conducting on-site medical audits, compliance reviews, or medical record reviews.
• Experience creating educational newsletters, training materials, or online tutorials for external stakeholders
• Bilingual Spanish/English
  

Supplemental Information

• Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
• Please note, a position's eligibility for remote and/or hybrid work is established by agency management and is subject to change at their discretion, at any time and for any reason.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• DHRM rules apply for promotions and transfers.
  

About The Role
Location –
288 North 1460 West
Salt Lake City, Utah, 84116
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – AX - Employees in supervisory positions
Why You Should Join Our Team
Benefits In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  

The Agency Become an integral part of the Utah Department of Health and Human Services (DHHS) and contribute to the vision of advocating for, supporting, and serving all individuals and communities in Utah; and ensuring all Utahns have fair and equitable opportunities to live safe and healthy lives. Help us achieve this through effective policy and a seamless system of services and programs.
EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].