Biotech Quality Complaints & CAPA Specialist

Kelly Services; Juncos (PR); On-site; USD 89,831,000 - 127,940,000; Full time

Benefits offered by this job

Biweekly pay

Sick, Vacations & Holidays paid

Access to Kelly Learning Center

Job summary

Kelly Services is partnering with a biotechnology client in Juncos, PR to hire a Specialist Quality Complaints. The role focuses on leading product complaint investigations and data-driven analysis within a regulated environment.

The candidate should hold a doctorate, master's, or bachelor’s with related experience and be proficient in Microsoft Office and Teams. The position offers an administrative shift with a $38.00 hourly rate.

Qualifications

• Doctorate or master's with related experience, or a bachelor's with related experience
• Experience in project management and CAPA determination
• Quality mindset and compliance knowledge
• Proficient in Microsoft Office and Teams

Responsibilities

• Support product complaint system and lead investigations.
• Perform data analysis and trend complaint information.
• Keep complaints database updated and summarize investigations.
• Review and approve investigations to ensure scientific basis.
• Follow up on corrective actions through completion.

Skills

Project management

Root cause analysis

CAPA determination

Quality mindset

Compliance knowledge

Microsoft Office

Microsoft Teams

Education

Doctorate in related field

Masters in related field

Bachelor's degree in related field

Tools

Microsoft Excel

Job description

Kelly Services is partnering with a biotechnology client in Juncos, PR to hire a Specialist Quality Complaints. The role focuses on leading product complaint investigations and data-driven analysis within a regulated environment.

The candidate should hold a doctorate, master's, or bachelor’s with related experience and be proficient in Microsoft Office and Teams. The position offers an administrative shift with a $38.00 hourly rate.