Quality Complaints Specialist - CAPA & Root Cause Analysis

Integrated Services for Productivity & Validation, Inc; Juncos (PR); On-site; USD 50,000 - 70,000; Full time

Job summary

Integrated Services For Productivity & Validation, Inc in Juncos, Puerto Rico seeks a Quality Complaints professional to lead corrective action projects and ensure regulatory compliance. You will perform root-cause analyses, determine CAPA actions, and coordinate with cross-functional teams to resolve quality issues.

The role emphasizes strong project management skills, attention to detail, and proficiency with Microsoft Office tools (Excel, Outlook, Teams) to document and track activities.

Qualifications

• - Doctorate or Masters + 2 years of related experience.
• - Bachelor's + 4 years of related experience.
• - Associates + 8 years of related experience.
• - High school/GED + 10 years of related experience.

Responsibilities

• - Lead quality complaints project management and CAPA implementation.
• - Conduct root cause analyses and determine corrective actions.
• - Ensure adherence to applicable quality standards and regulations.

Skills

Project management

Root cause analysis

CAPA determination

Quality mindset

Compliance knowledge

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Education

Doctorate

Master's degree

Bachelor's degree

Associates

High school diploma

Tools

Microsoft Office Suite

Job description

Integrated Services For Productivity & Validation, Inc in Juncos, Puerto Rico seeks a Quality Complaints professional to lead corrective action projects and ensure regulatory compliance. You will perform root-cause analyses, determine CAPA actions, and coordinate with cross-functional teams to resolve quality issues.

The role emphasizes strong project management skills, attention to detail, and proficiency with Microsoft Office tools (Excel, Outlook, Teams) to document and track activities.