Biotech QA Associate — Precise, Customer-Focused

Inizio Engage; Wilmington, Northern (DE, KY); Hybrid; USD 35,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

401(k) with company match

Paid time off

Company holidays

Job summary

Inizio Engage in Wilmington, DE is seeking a Quality Assurance Associate to manage QA customer correspondence, perform mail merges, assemble and mail sample retrieval materials, and ensure supplies are available. The role supports QA and client processes, handling inquiries from health care professionals, patients, employees, and vendors.

You will reconcile adverse event and product complaint reporting, assist manufacturing sites with mail-related inquiries, and maintain inventory while ensuring

Qualifications

• Bachelor's degree or equivalent work experience.
• Excellent Excel skills and data handling capability.
• Strong verbal, written and listening communication skills.
• Ability to multitask with accuracy and meet deadlines.

Responsibilities

• Manage and respond to email inquiries.
• Complete mail merge from client databases for QA.
• Reconcile adverse event and product complaint reporting.
• Assist sites with sample/customer mailing inquiries.
• Maintain supply inventory and ensure compliance with regulations.

Skills

Excel proficiency

Communication skills

Multitasking

Time management

Independent work

Education

Bachelor's degree or equivalent

Job description

Inizio Engage in Wilmington, DE is seeking a Quality Assurance Associate to manage QA customer correspondence, perform mail merges, assemble and mail sample retrieval materials, and ensure supplies are available. The role supports QA and client processes, handling inquiries from health care professionals, patients, employees, and vendors.

You will reconcile adverse event and product complaint reporting, assist manufacturing sites with mail-related inquiries, and maintain inventory while ensuring