Biotech AI Implementation Lead

Benchling, Inc.; San Francisco (CA); Hybrid; USD 93,000 - 136,000; Full time

Benefits offered by this job

On-site 3 days per week

Hybrid work arrangement

Job summary

Benchling, Inc. is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base.

As an Implementation Manager, you will work with customers ranging from small biotech startups to large BioPharmas to understand their R&D processes and roll out Benchling solutions that transform collaboration among research teams. You will leverage your scientific background, project management skills, and product expertise to lead all aspects of customer

Qualifications

• 2+ years of experience in a lab or research setting.
• Strong communication skills with a range of stakeholders including scientists and executives.
• Startup environment experience and adaptability are highly valued.
• Willingness to travel up to 25% based on customer and project needs.

Responsibilities

• Manage initial rollouts for new Benchling customers and expansion projects.
• Own implementation success from kickoff to go-live with strong PM and scientific acumen.
• Build and execute detailed project plans to ensure on-time, on-budget deployments.

Skills

Project management

Communication skills

Startup experience

Empathy with scientists

Education

Molecular Biology or related field degree

Tools

Benchling experience

Job description

Benchling, Inc. is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base.

As an Implementation Manager, you will work with customers ranging from small biotech startups to large BioPharmas to understand their R&D processes and roll out Benchling solutions that transform collaboration among research teams. You will leverage your scientific background, project management skills, and product expertise to lead all aspects of customer