Biomedical Field Service Technician – Vehicle Provided

Stryker; Berkeley (CA); On-site; USD 50,000 - 69,000; Full time

Benefits offered by this job

Company-provided vehicle for travel

Medical, dental and vision coverage

401(k) with company match

Paid time off

Job summary

Stryker is seeking a Field Service Technician to support Neptune in the United States. The role involves traveling to hospitals and healthcare facilities to service, install, and maintain medical equipment, troubleshoot issues, and ensure optimal performance.

You will collaborate with sales, clinical staff, and internal teams while adhering to safety and confidentiality policies. The position requires a high school diploma, a valid driver’s license, and the ability to travel frequently,

Qualifications

• High school diploma or GED.
• Valid driver’s license and ability to travel frequently within the territory, including overnight/weekend travel.
• Proficiency with Microsoft Office applications.
• Ability to meet healthcare facility credentialing, compliance, safety and PPE requirements.
• Ability to perform essential physical requirements, including standing, walking, bending, lifting up to 75 pounds.

Responsibilities

• Develop and maintain strong relationships with customers and internal partners to deliver exceptional service and equipment performance.
• Travel to hospitals and healthcare facilities to complete service requests, installations and preventive maintenance.
• Troubleshoot, diagnose and repair equipment issues to restore functionality and minimize downtime.
• Install, maintain and inspect medical equipment per service guidelines and quality standards.
• Support software, connectivity and system configuration activities as required.
• Coordinate service schedules, prioritize customer requests, and provide timely updates to customers and internal stakeholders.
• Document service activities, repairs, parts usage and results in company systems.
• Interpret technical manuals and engineering documentation to resolve equipment issues.
• Work in healthcare environments while adhering to safety standards and PPE requirements.

Skills

MS Office proficiency

Education

Associate or bachelor’s degree or formal technical training

Tools

Microsoft Office

Job description

Stryker is seeking a Field Service Technician to support Neptune in the United States. The role involves traveling to hospitals and healthcare facilities to service, install, and maintain medical equipment, troubleshoot issues, and ensure optimal performance.

You will collaborate with sales, clinical staff, and internal teams while adhering to safety and confidentiality policies. The position requires a high school diploma, a valid driver’s license, and the ability to travel frequently,