Biomedical Field Service Technician

STERIS - Commercial Operations; Vail (CO); Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Medical, dental, vision benefits

401(k) with company match

PTO + holidays

Tuition reimbursement

Zusammenfassung

STERIS - Commercial Operations is seeking a field service professional to troubleshoot, repair, and maintain hospital equipment across assigned territories. You will independently manage preventive maintenance and service calls, while coordinating with Technical Support, Engineering, and Sales to optimize customer outcomes.

Responsibilities include documenting diagnostics and repairs, ensuring regulatory compliance, and presenting repair options and pricing to customers.

Qualifikationen

• High School Diploma or GED required.
• 2+ years in a mechanical/technical role.
• Experience in field service or equipment maintenance is preferred.

Aufgaben

• Troubleshoot, repair, and maintain hospital equipment.
• Manage schedule and travel for preventive maintenance, service calls, and installations.
• Collaborate with Technical Support and Engineering to resolve issues.
• Document steps and ensure regulatory compliance in digital systems.

Kenntnisse

Mechanical/technical experience

Valid driver's license

Clear written and verbal communication

Ausbildung

High School Diploma or GED

Jobbeschreibung

At STERIS, we help our Customers create a healthier and safer world by delivering innovative healthcare and life science product and service solutions globally.A day in this roleYou start your day from home in California, reviewing your schedule and parts in your company vehicle. Your first stop is a hospital where you perform preventive maintenance on critical medical equipment, then pivot to a warranty service call across town. When a complex issue appears, you connect with Technical Support and Engineering, share diagnostics, and document every step in our digital platforms to meet compliance requirements. You present the Customer with clear repair options and pricing, coordinate with Sales to enhance their experience, and note potential upgrade opportunities. Before heading home, you confirm tomorrow’s PMs, an installation, and a field upgrade program visit—ready to support another location within your territory as Customer needs evolve.What you will doTroubleshoot, repair, and maintain STERIS and competitor equipment, systems, and components inside hospitals.Independently manage your schedule to complete preventive maintenance, service calls, warranty work, installations, field upgrades, and other assigned tasks.Collaborate with cross-functional teams (Technical Support, Engineering, Service Contract Management) to escalate issues appropriately.Use advanced technology platforms to fulfill regulatory compliance steps and to capture accurate service documentation.Provide Customers with information, pricing, and repair options; with management support, partner with Sales to elevate Customer experience and identify revenue opportunities.Support multiple sites within your assigned territory based on service agreements and evolving Customer needs.Where you will workRemote, customer-facing position primarily performed on-site in hospitals.Must be based in California to support and service Customers in the assigned territory.Flexible scheduling with potential overnights and early/late hours aligned to Customer and business needs.Backgrounds that often excelHVAC, mechanical maintenance, refrigeration, boilers/chillers, equipment repair, diesel/automotive, aviation repair, plumbing, electrical, and similar hands-on fields.QualificationsHigh School Diploma or GED and 4+ years of work experience, including 2+ years in a mechanical/technical role. An associate degree, relevant certifications, competitive equipment training, or related military experience may count toward the technical requirement.Valid driver’s license and ability to meet all background and physical assessment elements needed for initial and ongoing vendor credentialing.Experience engaging with Customers and collaborating on teams.Clear written and verbal communication.Basic computer proficiency (Windows, email, navigation, mobile apps) and ability to enter data across multiple systems.Adaptable to flexible schedules, including potential overnights and non-standard hours.What STERIS offersMarket competitive payExtensive paid time off plus 9 additional holidaysExcellent medical, dental, and vision benefitsCompany vehicleCompany cell phone and laptopTools, equipment, and uniforms providedShort- and long-term disability coverage401(k) with company matchMaternity and parental leaveAdditional optional benefits and discounts (e.g., pet insurance)Tuition reimbursement and continued education programsExcellent advancement opportunities and a stable, long-term career path