Bingo Runner

Ute Mountain Casino Hotel; Towaoc (CO); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Ute Mountain Casino Hotel is seeking an energetic Bingo Runner to assist players on the bingo floor and support the Snack Bar service. You will verify winners, handle cash exchanges, and deliver food and beverages with accuracy and speed.

The role emphasizes teamwork, reliability, and the ability to stay calm under pressure in a fast-paced gaming environment. Must be able to stand and walk for extended periods and work a flexible schedule.

Competenze

• Basic math skills required; ability to make change accurately.
• Good communication skills, both verbal and written.
• High energy, strong mobility, and readiness to respond quickly.

Mansioni

• Support players throughout bingo sessions.
• Verify and pay bingo winners; verify winning bingo cards and confirm eligibility.
• Provide cash-handling and related support per procedures.
• Assist with food and beverage service to bingo players and deliver items from the Bingo Snack Bar.
• Maintain floor operations records and assist teammates during busy periods.

Conoscenze

Basic math

Communication skills

Mobility

Customer service

Team player

Formazione

High school diploma or GED

Descrizione del lavoro

Summary/ObjectiveThe Bingo Runner is an entry-level, guest-facing role responsible for providing fast, efficient service during bingo sessions. Runners work directly on the floor to verify and pay winners, provide change, assist players, and support food and beverage service by taking orders and delivering items from the Bingo Snack Bar. This position requires strong mobility, customer focus, and the ability to work well under pressure in a team setting. Success in this role means being visible, responsive, accurate, and contributing to the overall pace and enjoyment of each bingo session.Key AccountabilitiesSupport players throughout bingo sessions.Respond promptly to floor calls and assist players in a friendly and professional mannerProvide change and other routine assistance to players as neededRemain visible and attentive to support efficient game flow and guest satisfactionVerify and pay bingo winners.Verify winning bingo cards and confirm win eligibility in accordance with established proceduresCommunicate winning information with the caller or supervisor as requiredAccurately pay bingo winners while following established cash-handling and accountability proceduresProvide food and beverage service to bingo players.Assist with food and beverage service to bingo players in accordance with established proceduresDeliver prepared food and beverages to players accurately, promptly, and professionallyCoordinate with Bingo Snack Bar staff to support efficient service and a positive guest experienceAssist in maintaining accurate and organized floor operations.Follow bingo department procedures for winner verification, payouts, cash handling, and guest serviceMaintain accurate records and documentation as requiredProvide information and respond to guest requests.Answer questions about bingo sessions, games, promotions, and available servicesDirect guests to other team members for additional assistance when neededMaintain a clean, safe, and professional environment.Comply with all internal procedures, safety requirements, and regulatory standardsAssist with basic cleaning and organizational duties during and after sessionsContribute to teamwork and a positive floor atmosphere.Support fellow team members during busy periods or when additional help is neededTake initiative and demonstrate reliability in completing assigned floor dutiesGeneralMust be at least 18 years of age and able to obtain and maintain a Ute Mountain Ute Gaming Commission Bingo Support License (background checks may be required).Must demonstrate professionalism, reliability, and attention to detailAbility to work flexible hours including nights, weekends, and holidaysEducationHigh school diploma or GED preferredExperienceThis is an entry level position.Prior experience in customer service, cashiering, or retail is preferredPrevious bingo or gaming floor experience is helpful but not requiredKnowledge, Skills, and Abilities (KSAs)Basic math skills required; ability to make change accuratelyGood communication skills, both verbal and writtenHigh Energy, strong mobility, and readiness to respond quicklyStrong customer service orientation and ability to remain calm under pressureAbility to stand or walk for 8+ hours during a shiftWillingness to work as a team, learn and take direction in a fast-paced, structured, and regulated environment