13-401 Bingo Cashier

Ute Mountain Casino Hotel; Towaoc (CO); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Ute Mountain Casino Hotel in Towaoc, CO is seeking an entry-level Bingo Cashier to process guest transactions and issue bingo products. You will handle cash, checks, and card payments, ensuring accuracy and friendly service throughout bingo sessions.

The role emphasizes reliability, professionalism, and teamwork, with flexible hours including nights, weekends, and holidays. Prior cash handling or customer service experience is preferred, and a license may be required.

Formación

• Must be able to perform basic math and handle cash accurately.
• Strong communication with guests and teammates.
• Experience delivering friendly customer service and maintaining professionalism.

Responsabilidades

• Process guest transactions accurately and efficiently.
• Accept payments in cash, check, or credit card.
• Issue change and receipts while verifying funds at shift start and end.
• Operate the register and record sales of bingo papers, specials, daubers, and other products.
• Balance and reconcile the cash drawer.
• Prepare deposit and withdrawal paperwork as needed.
• Maintain cashier station and keep area clean and organized.
• Assist guests with questions about pricing, sessions, and products.

Conocimientos

Basic math

Communication

Customer service

Teamwork

Educación

High school diploma or GED

Customer service experience

Descripción del empleo

Job Details: Job Location: TOWAOC, CO 81334, Position Type: Full Time, Job Shift: Swing

Summary/Objective

The Bingo Cashier is an entry-level position responsible for processing payments, issuing bingo products, and ensuring a smooth and accurate cash-handling experience for guests during bingo sessions. Cashiers are often the first point of contact for players and play a vital role in supporting the overall flow and enjoyment of the bingo operation. This role requires attention to detail, professionalism, and a friendly, service-focused attitude. Cashiers must also ensure the integrity of all financial transactions and contribute to a well-organized, team-oriented environment.

Key Accountabilities

• Process guest transactions accurately and efficiently.
• Accept payments in cash, check, or credit card
• Issue change and receipts while verifying funds at the beginning and end of each shift
• Operate the register and record sales of bingo paper, specials, daubers, and other products
• Balance and reconcile the cash drawer.
• Compare drawer totals to currency received and sales made
• Prepare deposit and withdrawal paperwork as needed
• Maintain proper records and report any discrepancies immediately
• Assist guests and provide accurate information.
• Answer customer questions related to pricing, sessions, and available products
• Assist with coupon redemptions and special promotions
• Deliver service with patience, professionalism, and clarity
• Maintain the cashier station and follow proper procedures.
• Keep the cashier area clean, stocked, and organized throughout the shift
• Operate cashiering equipment in accordance with standard procedures and call for service if needed
• Contribute to a collaborative and efficient bingo team.
• Complete tasks assigned by supervisors and assist fellow team members as needed
• Represent the department with a friendly, approachable, and positive demeanor

General

• Must be at least 21 years of age and able to obtain and maintain a Ute Mountain Ute Gaming Commission Bingo Support License (background checks may be required).
• Must demonstrate professionalism, reliability, and attention to detail
• Ability to work flexible hours including nights, weekends, and holidays

Education

• High school diploma or GED preferred

Experience

• Prior experience in customer service, cashiering, or retail is preferred
• Previous bingo or gaming floor experience is helpful but not required

Knowledge, Skills, and Abilities (KSAs)

• Basic math skills required; ability to make change accurately
• Good communication skills, both verbal and written
• Strong customer service orientation and ability to remain calm under pressure
• Ability to stand or walk for 8+ hours during a shift
• Willingness to work as a team, learn and take direction in a fast-paced, structured, and regulated environment