Bingo Food Attendant

Viejas Casino & Resort; Alpine (CA); On-site; USD 19,000 - 25,000; Full time

Job summary

Viejas Casino & Resort is seeking a Bingo Food Attendant to greet guests at the Bingo Snack Bar, manage cash transactions, and assist in food preparation for quick snacks like nachos and hot dogs.

The role requires staffing the snack bar, taking orders, entering into the POS system, and ensuring guests are served promptly while adhering to age-restriction policies and safety standards.

Qualifications

• Must have a Food Handler’s Certificate.
• RASS or TIPS certification within 90 days of employment.
• Must be 21 years of age or older.
• 1–2 years of related experience preferred.
• High school diploma or GED preferred.
• Experience as a host or cashier preferred.

Responsibilities

• Greet and seat guests in the Bingo Hall.
• Handle cash transactions and operate the cash register.
• Take orders and enter into POS system.
• Verify age drinking limit and refuse service if needed.
• Stock and prep items; coordinate with the kitchen and servers.
• Maintain sanitation and cleanliness of service areas.

Skills

Guest service

Multitasking

Communication

Attention to detail

Punctuality

Education

High school diploma or GED

Tools

POS system

Job description

Job SummaryThe Bingo Food Attendant is responsible for greeting guests at the Bingo Snack Bar, handling cash transactions and operating the cash register. Prepares and cooks snacks requiring short preparation time, such as nachos, hot dogs, popcorn, etc. Prepares and stocks all items during shift, such as condiments, paper goods, and food items.Job Description• Greets and seats guests in the Bingo Hall. • Answers telephone and provides timely response to guest inquiries, and/or takes messages as appropriate. • Uses radio/Bluetooth to communicate with Team Members and Managers. • Receives payment and processes the transaction on computerized cash register, counts back change out loud for the protection of guest and restaurant. • Verifies accuracy of all items on guest checks by confirming the correct pricing, discounts and method of payment. • Counts revenue received and balances cash drawer at the end of shift, immediately alerts management of discrepancies. • Assists in preparing orders and ensuring they are placed in the proper location. • Verifies food tickets that are presented by servers or guests to obtain food items and prepares items as required. • Prepares and cooks food according to instructions. • Verifies age drinking limit and recognizes when guests have reached their drinking limit and refuses to provide additional alcoholic beverages. If needed, escalates the situation and issues/complaints to the manager. • Takes orders from guests, writes orders down on server pad and enters into Point of Sales (POS) system within prescribed time limit according to Food and Beverage service standards. • Garnishes and completes dishes prior to serving. • Delivers completed items from kitchen to guests on trays. • Communicates with back of house when food selections are low or need refreshing. Once new food selections are ready will exchange/refill tray up front. • Responsible for keeping par levels and ordering all food and beverage items from the central kitchen. • Stocks items such as juice, soda bibs, ice, and packaged food products. Stays current on various casino and VOC events and promotions in order to respond to guest inquiries. • Stocks coffee, coffee cups, paper products, utensils, condiments, and lids. • Breaks down and cleans all machinery at the end of every shift. • Prepares a waste sheet when necessary. • Maintains and operates kitchen equipment properly. • Complies with company and departmental policies and standard operating procedures, and applicable governmental laws and regulations. • Understands and practices food safety and sanitation procedures. • Ensures service areas are clean and free from debris including the floor, flat surfaces, and warming bins in accordance with sanitation standards. • Establishes and maintains professional working relations and communications with team members, management and guests. • Attends and participates in meetings and trainings as required. • Performs all other duties as assigned. • Does not provide supervision to others. • High school diploma or general education degree (GED) preferred. • Food Handler’s Certificate required. • RASS or TIPS Certification of alcohol awareness program must be obtained within 90 days of employment and maintain current certification. • Must be 21 years of age or older. • 1 to 2 years of related experience and/or training. • Previous experience as a food preparation assistant preferred. • Previous experience as a host/or cashier preferred. • Has developed knowledge and skills through formal training or considerable work experience. • Good written, verbal and interpersonal communication skills. • Strong guest service skills and attention to detail. • Basic mathematic skills. • Ability to work in a fast-paced, high activity environment. • Ability to multitask, self-starter, punctual, and able to adjust to change. • Must be flexible to work different shifts, evenings, weekends, and holidays.Hiring PreferenceThe Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.