Bingo Operations Manager

Dakota Magic Casino; Sisseton (SD); On-site; USD 42,000 - 54,000; Full time

Job summary

Dakota Connection Casino in Sisseton, SD is seeking a Bingo Supervisor to oversee daily bingo operations, ensure game integrity, and manage guest relations. Responsibilities include managing the Bingo Management System, developing promotions, maintaining supplies, and coordinating calendar planning.

The role requires strong customer service, reliability, and the ability to work with various departments to support seamless bingo sessions.

Qualifications

• Courteous and neat in appearance.
• Exhibits a friendly, helpful, and courteous manner when dealing with guests and team members.
• Administers and monitors bingo activities to the policies and procedures of the organization
• Entering information into the Bingo Management System
• Be current with the DNGE Employee Handbook policies & procedures as well as the MICS
• Ensures the integrity of the game
• Ensure an adequate inventory of bingo supplies is on hand
• Develop new programs and promotions
• Prepare a monthly calendar every two months in advance.
• Must have a phone and reliable transportation
• Working closely with guests to handle questions and help resolve complaints
• Required to fill in, in the Bingo department, if needed (see non-essential functions)
• Complies with other reasonably assigned duties received from the General Manager or above.

Responsibilities

• Oversee and administer bingo activities following organizational policies.
• Enter bingo data into the Bingo Management System.
• Develop and promote bingo programs and promotions.
• Prepare calendars two months in advance for upcoming sessions.
• Maintain adequate bingo supply inventory and ensure game integrity.
• Assist guests with questions and resolve complaints.
• Fill in within the Bingo department as needed and support cross-functional needs.

Job description

Dakota Connection Casino in Sisseton, SD is seeking a Bingo Supervisor to oversee daily bingo operations, ensure game integrity, and manage guest relations. Responsibilities include managing the Bingo Management System, developing promotions, maintaining supplies, and coordinating calendar planning.

The role requires strong customer service, reliability, and the ability to work with various departments to support seamless bingo sessions.