Bingo Guest Services Specialist

Seminole Hard Rock Hotel & Casino; Florida; In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Seminole Hard Rock Hotel & Casino is seeking a dedicated Bingo Clerk to provide superior service to guests while handling bingo duties and cash transactions. The role involves supplying bingo paper, verifying winners and processing payouts, and maintaining inventory with accuracy.

The position requires strong interpersonal and customer service skills, the ability to stand for long periods, and the capacity to work in a fast-paced casino environment. Compliance with internal controls is essential.

Competenze

• High School Diploma or GED required.
• Ability to perform duties in highly disruptive conditions.
• Ability to maintain visual attention and mental concentration for significant periods of time.
• Strong interpersonal skills and excellent customer service.
• Ability to stand for long periods, speak clearly, and communicate effectively.

Mansioni

• Supply and advise customers with bingo paper, pull tabs and information about the bingo games.
• Verifies all winners.
• Responsible for payouts to game winners.
• Maintains awareness of all Bingo activities.
• Adheres to all Casino policies and procedures and internal controls.
• Assists new customers on how the game is played.
• Maintains cash impress bank.
• Issues and returns paper and pull tabs to Bingo Clerks, maintains adequate supply of bingo paper and cash for change during shift and end of shift.
• Has paperwork signed off on accuracy of inventory returned.

Conoscenze

Interpersonal skills

Customer service

Clear communication

Formazione

High School Diploma or GED

Descrizione del lavoro

Seminole Hard Rock Hotel & Casino is seeking a dedicated Bingo Clerk to provide superior service to guests while handling bingo duties and cash transactions. The role involves supplying bingo paper, verifying winners and processing payouts, and maintaining inventory with accuracy.

The position requires strong interpersonal and customer service skills, the ability to stand for long periods, and the capacity to work in a fast-paced casino environment. Compliance with internal controls is essential.