Bingo Casino Service Representative - Bingo Operations

Seminole Hard Rock Hotel & Casino; Florida; In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Seminole Hard Rock Hotel & Casino is seeking a dedicated Bingo Clerk to provide superior service to guests while handling bingo duties and cash transactions. The role involves supplying bingo paper, verifying winners and processing payouts, and maintaining inventory with accuracy.

The position requires strong interpersonal and customer service skills, the ability to stand for long periods, and the capacity to work in a fast-paced casino environment. Compliance with internal controls is essential.

Competenze

• High School Diploma or GED required.
• Ability to perform duties in highly disruptive conditions.
• Ability to maintain visual attention and mental concentration for significant periods of time.
• Strong interpersonal skills and excellent customer service.
• Ability to stand for long periods, speak clearly, and communicate effectively.

Mansioni

• Supply and advise customers with bingo paper, pull tabs and information about the bingo games.
• Verifies all winners.
• Responsible for payouts to game winners.
• Maintains awareness of all Bingo activities.
• Adheres to all Casino policies and procedures and internal controls.
• Assists new customers on how the game is played.
• Maintains cash impress bank.
• Issues and returns paper and pull tabs to Bingo Clerks, maintains adequate supply of bingo paper and cash for change during shift and end of shift.
• Has paperwork signed off on accuracy of inventory returned.

Conoscenze

Interpersonal skills

Customer service

Clear communication

Formazione

High School Diploma or GED

Descrizione del lavoro

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The incumbent in this position is responsible for providing superior service to both the internal and external guests as well as complete assigned Bingo duties.

Essential Job Functions

• Responsible for supplying and advising customers with requested bingo paper, pull tabs and information about the bingo games.
• Verifies all winners.
• Responsible for pay outs to game winners.
• Maintains awareness of all Bingo activities.
• Adheres to all Casino policies and procedures and internal controls.
• Responsible for assisting new customers on how game is played.
• Responsible for maintaining cash impress bank.
• Issue and return paper and pull tabs to Bingo Clerks, maintain adequate supply of bingo paper and cash for change during shift and end of shift.
• Have paperwork sign off on accuracy of inventory returned.

Qualifications

• High School Diploma or GED.
• Must be able to commute mathematical tools quickly and accurately.
• Must have the ability to perform assigned duties in highly disruptive conditions.
• Must be able to maintain visual attention and mental concentration for significant periods of time.
• Strong interpersonal skills are a must.
• This position must be able to stand for long periods of time, speak clearly and have excellent customer service skills.

Work Environment

May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant exposure to general public. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced, often crowded and noisy.

Closing

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.

Disclaimer

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Employment Preference

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007- the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!