Billing Team Lead — Operations & Training

NYU Langone Health; Boynton Beach (FL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellness program

Employee resource groups

Job summary

NYU Langone Florida is seeking a Lead Billing Representative to guide the billing team in daily operations and ensure timely accounts receivable follow-up. You will act as a subject matter expert and partner with Revenue Cycle, Credentialing, and Managed Care to resolve issues.

You will train staff, monitor queues, and drive process improvements while delivering high-quality patient and provider communication across channels.

Qualifications

• Experience in medical billing and accounts Receivable; CPT and ICD-10 familiarity.
• Strong communication and typing proficiency; 3 years in a similar role preferred.
• Ability to work with multiple departments and manage inquiries.

Responsibilities

• Lead day-to-day activities of assigned billing staff.
• Monitor and resolve work queues to ensure timely AR follow-up and financial clearance.
• Serve as subject matter expert for the team and share knowledge.
• Assist with training of new and existing staff and develop guides.
• Collaborate with Revenue Cycle, Credentialing, and Managed Care to resolve issues.
• Provide feedback on workflow gaps, denial trends, and process improvements.

Skills

Medical Billing

Accounts Receivable

Insurance knowledge

CPT/ICD-10

Typing 35 wpm

Education

High School Diploma

Tools

Billing software

Job description

NYU Langone Florida is seeking a Lead Billing Representative to guide the billing team in daily operations and ensure timely accounts receivable follow-up. You will act as a subject matter expert and partner with Revenue Cycle, Credentialing, and Managed Care to resolve issues.

You will train staff, monitor queues, and drive process improvements while delivering high-quality patient and provider communication across channels.