Billing Lead: Lead, Train & Optimize Receivables

NYU Langone Florida; Boynton Beach (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellness program

Generous time-off

Job summary

NYU Langone Florida is seeking a Lead Billing Representative to guide the billing team, monitor queues, resolve denials, and implement process improvements. You will train staff, collaborate with Revenue Cycle, Credentialing, and Managed Care, and act as a SME for billing operations.

A strong background in medical billing and CPT/ICD10 proficiency is required. You will oversee day-to-day staff activities, ensure timely follow-up on accounts receivable, and support patient/provider inquiries via

Qualifications

• Must have experience in medical billing, AR, insurance or related duties.
• Knowledge of CPT and ICD10.
• Strong verbal and written communication skills.
• Excellent time management and keyboarding skills (35 wpm).
• Ability to work across departments.

Responsibilities

• Lead day-to-day activities of assigned billing staff.
• Monitor and resolve assigned work queues to ensure timely accounts receivable follow-up and financial clearance activities.
• Serve as subject matter expert for the team and share knowledge across the team.
• Assist with training of new and existing staff, including enhancement/development of pathways and guides.
• Work closely with Revenue Cycle, Credentialing, and Managed Care to resolve issues.
• Provide feedback to management regarding workflow gaps, denial trends, and process improvements.
• Assist with patient and provider inquiries via phone, CRM, or email.
• Escalate issues to supervisor/manager as appropriate.

Skills

Medical billing experience

Accounts receivable

Communication skills

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Medical billing software

Job description

NYU Langone Florida is seeking a Lead Billing Representative to guide the billing team, monitor queues, resolve denials, and implement process improvements. You will train staff, collaborate with Revenue Cycle, Credentialing, and Managed Care, and act as a SME for billing operations.

A strong background in medical billing and CPT/ICD10 proficiency is required. You will oversee day-to-day staff activities, ensure timely follow-up on accounts receivable, and support patient/provider inquiries via