Billing Support Specialist — Past-Due Invoices

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION is looking for a Corporate Billing Customer Service Representative. The role involves contacting customers for payment statuses on past-due invoices, researching invoices as needed, and documenting statuses in the cbCentral system.

Applicants should possess excellent verbal and written communication skills, the ability to function as part of a team, and general computer skills. This position offers a secure office environment located in Decatur, Alabama.

Qualifications

• Excellent communication skills are required.
• Ability to work effectively as part of a team.
• Must manage workflow and prioritize work appropriately.

Responsibilities

• Contact customers to obtain payment statuses on past-due invoices.
• Research past-due invoices if needed.
• Document statuses in the cbCentral system.

Skills

Excellent verbal and written communication skills

Customer relations skills

General computer skills including e-mail usage

Proficiency in Microsoft Office Suite

Attention to detail and accuracy

Education

High school graduate or equivalent

Job description

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION is looking for a Corporate Billing Customer Service Representative. The role involves contacting customers for payment statuses on past-due invoices, researching invoices as needed, and documenting statuses in the cbCentral system.

Applicants should possess excellent verbal and written communication skills, the ability to function as part of a team, and general computer skills. This position offers a secure office environment located in Decatur, Alabama.