Billing Supervisor: Growth, Bonuses & Training

Miller Industries; Tennessee; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Company Matched 401(k)

AD&D, Disability & Basic Life – no/low

Tuition Reimbursement

Professional Development

Career Advancement

9 paid holidays

Paid Vacation

Job summary

Miller Industries in Ooltewah, TN is seeking an experienced Billing Supervisor to lead day-to-day billing operations for invoices and pricing. You will oversee Billing Clerks, ensure timely and accurate invoicing, and drive process improvements across order-to-cash workflows.

The ideal candidate has 3–5+ years in billing or AR, strong attention to detail, and proven leadership. An associate or bachelor’s degree is preferred, and ERP systems experience is required.

Qualifications

• Associate or bachelor degree preferred; equivalent billing, accounts receivable, or order-to-cash experience acceptable.
• 3–5+ years of billing/invoicing or accounts receivable operations experience preferred.
• Prior lead, senior specialist, supervisor, or people-leadership experience preferred.
• ERP billing module proficiency, strong attention to detail, and ability to review documentation for accuracy and completeness.
• Strong communication, customer service, problem-solving, and follow-through skills.

Responsibilities

• Coordinate daily billing operations and invoice generation; ensure cut-off discipline and completeness.
• Assign, monitor, and review work completed by Billing Clerks/Specialists; support staffing coverage, training, coaching, and quality reviews.
• Review support documentation, including purchase orders, delivery/shipment confirmations, pricing/terms, and exception approvals.
• Manage billing exceptions, pricing/terms discrepancies, and invoice corrections; coordinate resolution with sales, operations, customer service, and customers as needed.
• Maintain billing SOPs, checklists, and control evidence for SOX/ICFR-relevant billing controls.
• Provide billing metrics and root-cause analysis for invoice errors, disputes, rework, and recurring process issues.

Skills

Billing

Accounts Receivable

Team Leadership

ERP Billing

Quality Control

Communication

Education

Associate degree

Bachelor's degree

Tools

ERP system

Excel

Job description

Miller Industries in Ooltewah, TN is seeking an experienced Billing Supervisor to lead day-to-day billing operations for invoices and pricing. You will oversee Billing Clerks, ensure timely and accurate invoicing, and drive process improvements across order-to-cash workflows.

The ideal candidate has 3–5+ years in billing or AR, strong attention to detail, and proven leadership. An associate or bachelor’s degree is preferred, and ERP systems experience is required.