Billing Supervisor

A. Duie Pyle, Inc.; West Chester (Chester County); On-site; USD 71,000 - 133,000; Full time

Job summary

An established industry player is seeking a Billing Supervisor to lead a dynamic team in providing efficient billing services. The ideal candidate will coordinate training and performance, ensuring accuracy and efficiency in invoicing and freight movement. This role demands strong communication skills and the ability to thrive in a fast-paced environment. Join a family-owned business with a rich history of delivering integrated transportation solutions, where your contributions will directly impact operational success and customer satisfaction.

Qualifications

• 5+ years of related experience in billing required.
• Excellent knowledge of Transportation Billing concepts and processes.

Responsibilities

• Overseeing training and performance of billing employees.
• Maintaining staffing for optimal processing efficiency.
• Conducting audits to troubleshoot processing inconsistencies.

Skills

Verbal Communication

Written Communication

Computer Skills

Transportation Billing Knowledge

Interpersonal Skills

Attention to Detail

Education

High School Diploma

Associate's Degree

Job description

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A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary

As a Billing Supervisor you will coordinate staffing and process training to provide efficient, accurate billing services to internal and external customers for invoicing and freight movement purposes. Must be well organized, flexible and able to work in conjunction with others on the Billing Leadership Team to meet daily billing demands. Must also be able to work independently with little or no supervision. Able to work in a fast-paced environment and multi-task to ensure that nightly billing productivity deadlines are met.

The responsibilities of the position include, but are not limited to:

• Overseeing training and performance of employees involved in billing functions
• Maintaining staffing/scheduling to ensure optimal processing efficiency
• Identifying and communicating opportunities for process improvement and staff development.
• Overseeing daily workflow and adjust resources as workload demands to meet billing deadlines
• Reviewing individual employee time clock entries daily for payroll accuracy
• Reviewing work of billing staff to ensure accuracy, resolving inconsistencies as needed
• Providing Management team feedback to identify opportunities for process improvement
• Assisting internal customers with billing inquiries and corrections as needed via Sales Force and the Billing Leadership phone line
• Conducting monthly consults with individual billers to review Monthly Billing Performance Stats. Providing feedback and encourage employee engagement. Following Billing Dept. Progressive Disciplinary Policies as needed for those falling below Billing Standards.
• Conducting audits as needed to troubleshoot processing inconsistencies or manage accounts with special needs
  
  

To be qualified for this position, you must possess the following:

• High school diploma or equivalent required; Associates degree highly preferred
• At least five years of related experience required
• Excellent verbal and written communication skills
• Strong computer skills
• Excellent knowledge of Transportation Billing concepts and processes
• Excellent interpersonal and supervisory skills
• Ability to act with discretion, tact, and professionalism in all situations
• Ability to maintain records and produce reports.
• Ability to work in a fast-paced environment
• Extreme attention to detail
• Ability to sit for prolonged periods at a desk and while working on a computer
  
  

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Truck Transportation

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