Billing Supervisor

Jobtailor; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor is seeking a Billing Operations Lead in the United States to manage the daily activities of U.S.-based and offshore billing teams, coordinate workloads, and ensure timely invoices.

You will train staff on billing procedures, review complex client invoices, and partner with management to resolve issues and improve processes, with a strong emphasis on accuracy and service.

Qualifications

• Bachelor’s degree or equivalent in Accounting, Finance, or Business Administration.
• Experience in accounts receivable, billing, or related finance function.
• Strong understanding of billing processes, documentation, approvals, and internal controls.
• Ability to monitor billing workflows and identify process gaps.
• Excellent communication and client-service mindset.
• Proactive, self-directed, and ownership-driven.

Responsibilities

• Lead daily activities and workflow of U.S.-based and offshore billing teams.
• Coordinate team workloads, priorities, work assignments, and billing deadlines.
• Provide guidance and training on billing procedures, systems, and intercompany invoices.
• Review and finalize complex or high-profile client invoices in accounting systems.
• Identify and coordinate resolution of billing and collection issues.
• Monitor offshore billing team completion and process improvements.
• Assist the Director, Accounting Operations, with related duties.

Skills

Accounts Receivable Management

Billing Process Expertise

Project Management Skills

Microsoft Excel Proficiency

Client-Service Orientation

Education

Bachelor’s degree in Accounting, Finance, or Business Administration

Tools

Workday

Microsoft Excel

Microsoft Access

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

• Lead the daily activities and workflow of U.S.-based and offshore billing teams
• Coordinate team workloads, priorities, work assignments, and billing deadlines
• Provide guidance and training on billing procedures, systems, and intercompany invoices
• Serve as a resource for billing questions and resolve process-related issues
• Review and finalize complex or high-profile client invoices in accounting systems
• Support Managers and Principals with billing requirements, invoice status, and related issues
• Review new opportunities, client contracts, and engagement setup requests for billing readiness
• Confirm billing terms, rates, invoice instructions, documentation, and approvals are complete before engagements begin
• Identify and coordinate resolution of billing and collection issues
• Monitor offshore billing team completion
• Coordinate invoice revisions and approvals
• Monitor billing results, identify process gaps, and recommend improvements
• Support testing and implementation of accounting-system upgrades and enhancements
• Directly supervise employees in accordance with firm policies and applicable laws
• Assist the Director, Accounting Operations, and perform other consistent duties

Requirements

• Demonstrated success in accounts receivable, billing, or a related finance function
• Strong understanding of billing processes, documentation requirements, approvals, and internal controls
• Strong client-service mindset and ability to work collaboratively with others to achieve business goals
• Proactive, self-directed, and willing to take ownership without waiting for detailed instructions
• Inquisitive and comfortable asking questions, learning new processes, and exploring unfamiliar systems
• Strong process, project-management, organizational, and problem-solving skills
• Experience reviewing contracts, billing terms, and engagement setup information
• Ability to monitor billing workflows, identify process gaps, and recommend improvements
• Experience using billing or financial systems and Microsoft Excel
• Ability to work effectively in a high-touch, results-oriented environment
• Hands-on approach and willingness to work closely with team members to resolve operational issues
• Strong communication skills and ability to manage changing priorities
• Strong follow-through and commitment to accuracy, service, and quality
• Bachelor’s degree, or equivalent experience, in Accounting, Finance, or Business Administration along with progressively responsible related experience
• Intermediate knowledge of Microsoft Word, Access, Excel, PowerPoint, Outlook, Workday, and Internet navigation and research
• Valid driver’s license required
• Ability to lift, carry, push or pull up to 30 lbs.
• Independent travel requirement: 0 to 10%

Core Competencies

Demonstrates expertise in billing processes, accounts receivable management, and financial systems, with a strong focus on accuracy, service quality, and process improvement. Capable of leading teams, coordinating workflows, and providing training while maintaining a client-service mindset.

Highest-signal resume keywords

• Accounts Receivable Management
• Billing Process Expertise
• Project Management Skills
• Microsoft Excel Proficiency
• Client-Service Orientation

Hard Skills

• Billing Processes
• Accounts Receivable
• Financial Systems
• Contract Review
• Process Improvement
• Documentation Requirements
• Internal Controls
• Engagement Setup
• Invoice Management
• Organizational Skills

Soft Skills

• Strong Communication Skills
• Problem-Solving Skills
• Collaborative Mindset
• Proactive Attitude
• Attention to Detail

Industry Keywords

• Billing
• Accounts Receivable
• Finance
• Business Administration
• Client Contracts

Tools & Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft Access
• Microsoft PowerPoint
• Microsoft Outlook
• Workday