Billing Supervisor

DNA Partners; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

DNA Partners in Chicago, IL is seeking a Billing Supervisor to lead our legal billing team across offices. This role emphasizes oversight of daily operations, training staff, and ensuring accurate, timely invoices in harmony with firm policies.

The ideal candidate has 7+ years in legal billing, including 3E experience, strong Excel skills, and excellent communication with attorneys and clients. This on-site position offers opportunities to drive process improvements and contribute to

Qualifications

• 7+ years of legal billing experience, including 2+ years in a supervisory role.
• Advanced Excel and MS Office proficiency.
• Strong communication and collaboration with attorneys, staff, and clients.

Responsibilities

• Supervise day-to-day billing operations across offices.
• Train, guide, and manage workload for Billing staff.
• Collaborate with attorneys and clients on invoice presentation.
• Process proforms, finalize invoices, and generate reports.
• Partner with e-billing to troubleshoot issues.
• Maintain billing policies and procedures documentation.
• Support process improvements and meet billing deadlines.
• Evaluate staff performance and provide feedback.

Skills

Legal billing

Supervisory experience

3E

Excel

Education

Bachelor's degree

Tools

3E

Microsoft Office

Job description

A globally recognized, award-winning law firm is recruiting for a Billing Supervisor for its Chicago, IL office.

Why This Role:

This is a leadership-focused role for a billing professional who enjoys overseeing people, improving processes, and remaining hands-on with billing operations. The Billing Supervisor plays a key role in ensuring accurate, timely billing across multiple offices while fostering collaboration and high performance within the department.

What You'll Do:

• Supervise day-to-day billing operations and support Billing team members across offices
• Serve as a primary resource for staff, providing training, guidance, and workload management
• Collaborate with attorneys and clients on invoice presentation and questions
• Process proformas, finalize invoices, and generate billing reports in accordance with Firm policy
• Partner with the e-billing team to troubleshoot issues and maintain system knowledge
• Prepare and maintain billing policies and procedures documentation
• Support continuous improvement initiatives and help meet Firm billing deadlines
• Evaluate staff performance and provide feedback to the Billing Manager as part of reviews

What You Bring:

• 7+ years of legal billing experience, including at least 2 years working in 3E
• Advanced proficiency in Microsoft Office, with strong Excel skills
• Bachelor's degree preferred (accounting or business-related coursework ideal)
• Strong communication skills and ability to collaborate with attorneys, staff, and clients
• Prior supervisory experience preferred
• Highly organized, detail-oriented, and comfortable managing multiple priorities

DNA Partners

25+ Years Strong.

Excellence Delivered.

Trust the Process.

This is the DNA Partners promise-today and every day.

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