Billing Specialist — Precise Invoicing & Cross‑Team Impact

Kaizen Lab Inc.; Decatur (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off

Medical, dental, and vision insurance

Life insurance

401k

Bonus Potential

Apple Equipment

Company Happy Hours

Job summary

Public Safety Brands in Decatur, GA, seeks a Billing Specialist to support end-to-end invoice processing. You will work closely with finance, sales, and external vendors to ensure accurate, timely billing and up-to-date records.

The role requires attention to detail, 2+ years of billing experience, and proficiency with NetSuite and MS Office. You’ll help reconcile accounts, resolve discrepancies, and deliver excellent client service while supporting process improvements.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• 2+ years of relevant professional-level work experience.
• Experience reviewing contract terms and client orders.
• Experience in a high-volume, high-intensity environment.
• Strong attention to detail.
• Proficient in MS Office and basic accounting concepts.

Responsibilities

• Create, review, and send up to 150 invoices / month to clients in a timely manner.
• Verify the accuracy of billing data and revise any errors.
• Maintain up-to-date records of all invoices and financial transactions.
• Perform regular reconciliation of client accounts.
• Address discrepancies and resolve billing issues with clients.
• Ensure all payments are accounted for and correctly posted.
• Work closely with the finance and accounting teams to streamline billing processes.
• Collaborate with sales and client service departments to gather necessary billing information.
• Participate in team meetings and contribute to process improvement initiatives.
• Respond to client inquiries regarding billing issues, payments, and balances.
• Provide excellent customer service by addressing concerns promptly and professionally.
• Liaise with clients to ensure payment terms and conditions are clear.
• Track any pending contractual issues, billing issues, or pending invoices and work with other departments to make the necessary corrections.
• Assist with manually correcting invoices and credits as needed.
• Work closely with collections team to ensure accuracy of Accounts Receivable reporting.
• Other duties as assigned.

Skills

Attention to detail

Effective communication

Interpersonal skills

Teamwork

Education

Associate’s degree or equivalent

Tools

NetSuite

MS Office

Job description

Public Safety Brands in Decatur, GA, seeks a Billing Specialist to support end-to-end invoice processing. You will work closely with finance, sales, and external vendors to ensure accurate, timely billing and up-to-date records.

The role requires attention to detail, 2+ years of billing experience, and proficiency with NetSuite and MS Office. You’ll help reconcile accounts, resolve discrepancies, and deliver excellent client service while supporting process improvements.