Billing Specialist: Invoicing, Payments & Disputes

Diesel Direct, LLC.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 30,000 - 32,000; Full time

Job summary

The Billing Associate in our Washington, PA office will perform billing functions including invoicing customers, processing payments, updating records and collaborating with other employees in their department. Qualified candidates will have 2 years of billing experience, high attention to detail, and proficiency with Microsoft Office (Excel, Word, Teams).

The role is full-time with daily, weekly and monthly billing cycles.

Qualifications

• 2 years of billing experience required
• High attention to detail with the ability to multitask
• Ability to problem solve and own a task from start to finish
• Works well under pressure and with deadlines
• Must have Microsoft Office experience (Excel, Word, Teams, etc.)

Responsibilities

• Review and validate daily delivery paperwork to finalize invoices
• Process billing in an accurate and timely manner as required on a daily/weekly/monthly basis
• Prepare and submit invoices to customers via multiple methods of delivery (mail, email, portal entry)
• Independently research and correct any invoice discrepancies within a timely manner
• Identify and resolve delinquent invoices
• Maintain and manage daily paperwork (scanning BOLS, etc.) in an organized manner
• Enter 3 rd party BOLS into billing system
• Answer customer billing questions in a timely and professional manner
• Review cash/check payments, prepare for deposit, and process bank transactions accordingly
• Assist with collection processes as needed
• Cross-train within the department to cover functions as needed (i.e. card lock processes)
• Collaborate with cross-functional teams (Customer Service, Sales, Operations) to drive customer satisfaction
• Other duties as assigned

Skills

Billing experience

Attention to detail

Multitasking

Problem solving

Works under pressure

MS Office experience

Tools

Microsoft Office

Job description

The Billing Associate in our Washington, PA office will perform billing functions including invoicing customers, processing payments, updating records and collaborating with other employees in their department. Qualified candidates will have 2 years of billing experience, high attention to detail, and proficiency with Microsoft Office (Excel, Word, Teams).

The role is full-time with daily, weekly and monthly billing cycles.