Billing Specialist-Invoice to Cash Support -I2C

Trilyon, Inc.; Seattle (WA); Remote; USD 65,000 - 95,000; Full time

Job summary

Trilyon, Inc. is seeking a detail‑oriented accounts receivable specialist to support billing operations in a fast‑paced, remote US environment.

You will handle AR processes, invoices, and customer inquiries while collaborating with finance and customer success teams. Ideal candidates have hands‑on AR or order‑to‑cash experience, strong Excel/Sheets skills, and a proven ability to manage multiple items in a queue with minimal supervision.

Qualifications

• Hands-on customer-facing AR/billing experience.
• Proficient Excel or Google Sheets with lookups, pivots, and reconciliation.
• Experience handling a ticket/case queue.
• Understanding how customer contracts translate into invoices.
• Strong attention to detail with invoice accuracy.
• Clear written communication with customers and internal partners.
• Ability to work remotely in the US and manage own queue.

Skills

Accounts receivable

Billing operations

Order to cash

Finance operations

High-volume operations

Excel

Google Sheets

Ticketing queue management

Contract to invoice

Attention to detail

Written communication

Remote work (US)

Job description

• Hands-on, customer-facing experience in accounts receivable, billing operations, order to cash, finance operations, or a high-volume customer operations role
• Intermediate Excel or Google Sheets skills, including lookups, pivots, and basic reconciliation logic
• Experience working a ticket or case queue, keeping multiple open items at different stages moving
• Experience understanding how customer contracts translate into invoices
• Strong attention to detail, including catching small variances, mismatched invoice numbers, and dates that do not line up
• Clear, professional written communication with customers and internal partners, including responses someone can act on immediately
• Ability to work from a remote US location and manage your own queue without close supervision

Preferred qualifications

• 2 to 5 years of experience in accounts receivable, billing operations, order to cash, finance operations, or high-volume customer operations
• Experience with a payment processor, ERP, AR automation platform, or ticketing tool (for example Stripe, NetSuite, Tesorio, or JIRA)
• Exposure to SaaS or usage-based billing models
• Prior experience in a customer-facing billing, collections, or tier 2 support function
• Basic familiarity with general ledger concepts and how AR ties to the balance sheet
• A record of getting answers from busy internal partners by being persistent and tactful
• Comfort reprioritizing on the fly when the urgent item at 9am is not the urgent item at 2pm