Billing Specialist II

Lancesoft; United States; Remote; USD 34,000 - 39,000; Full time

Job summary

Lancesoft is seeking a Billing Specialist for a 12-month contract in the United States. The role focuses on expertise, analysis, and solutions for complex supplier coordination (ESG), billing, regulatory processes, and technical issues to improve operational effectiveness.

The SME drives initiatives that impact billing and ESG billing and supports others with understanding of business processes and systems.

Qualifications

• Bachelor's degree or 3 years of equivalent experience.
• 3+ years energy industry experience in billing, ESG-EDI, credit, or regulatory areas.
• Knowledge of customer service systems.
• Knowledge of billing, suppliers, and metering.
• Knowledge of regulatory rules.
• Strong verbal and written communication skills.

Responsibilities

• Provide expertise and solutions for supplier coordination (ESG) and billing.
• Analyze regulatory processes and technical problems.
• Proactively monitor to identify potential concerns.
• Serve as SME for projects impacting billing and ESG billing.

Skills

Communication

Customer service

Problem solving

Education

Bachelor's Degree

MBA

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Job description

Duration

12 months contract with possible extension

Pay range

$25.00 - 28.00/hr

Job Summary

Responsible for providing expertise, analysis, and solutions to complex supplier coordination (ESG), billing, regulatory processes, and technical problems with a focus on improving operational effectiveness and excellence. The Billing Specialist has knowledge and understanding of supplier activities, billing processes and the systems to support the tasks. Proactive monitoring is performed to identify potential concerns. This position is the Subject Matter Expert (SME) for projects that impact billing and ESG billing and enhances other's understanding of business processes and systems.

Basic Qualifications

• 1. Bachelor's Degree or minimum of 3 years of equivalent experience.
• 2. Minimum of 3 years' experience in the energy industry with a focus on the appropriate one of the following: billing, ESG-EDI transmissions, credit and collections, business operations and planning, customer service, regulatory and or finance.
• 3. Knowledge of customer service systems
• 4. Knowledge of billing, suppliers, and metering
• 5. Knowledge of regulatory rules
• 6. Strong verbal and written communication skills

Preferred Qualifications

• 1. MBA
• 2. Proficient in the use of Microsoft Office programs: Microsoft Word, PowerPoint, Outlook, and Excel.
• 3. Strong facilitation and presentation skills.
• 4. Excellent oral and written communication and interpersonal skills.
• 5. Ability to function efficiently and effectively in a fast-paced, dynamic team environment.