Billing Specialist I — Flexible Hours + Benefits

Sonic; Santa Rosa (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical + Dental + Vision benefits

401k and Profit Sharing

Paid Time Off

Education opportunities

Stipend for high-speed internet access

Company Paid Pregnancy/Bonding Leave

Job summary

Sonic is hiring a Billing Representative in California for a full-time, on-site role. You will handle invoicing, payments, and account queries, while guiding customers through usage of Sonic tools. The position operates on a Tue-Sat 8am-5pm schedule with a focus on accuracy and friendly service.

Qualifications emphasize clear communication and basic software proficiency; Spanish language skills are a plus. The job offers comprehensive benefits and a competitive hourly pay rate.

Qualifications

• Bilingual Spanish is a plus.
• Strong written and verbal communication skills.
• Proficiency with common business software and internet tools.

Responsibilities

• Assist customers via phone and email with invoicing and payments.
• Manage customer accounts and process transfers.
• Educate customers on Sonic tools and services.
• Handle cancellations and service turndowns.
• Maintain accurate notes and data entry; multitask in a fast-paced environment.

Skills

Bilingual Spanish

Computer Skills

Customer Service

Tools

Internet software

Telecom

Colocation

Word Processing

Job description

Sonic is hiring a Billing Representative in California for a full-time, on-site role. You will handle invoicing, payments, and account queries, while guiding customers through usage of Sonic tools. The position operates on a Tue-Sat 8am-5pm schedule with a focus on accuracy and friendly service.

Qualifications emphasize clear communication and basic software proficiency; Spanish language skills are a plus. The job offers comprehensive benefits and a competitive hourly pay rate.