Billing Specialist I

Community Health Systems; Antioch (TN); Remote; USD 40,000 - 60,000; Full time

Job summary

Community Health Systems is looking for a Billing Specialist I to join their remote team. This role involves processing and auditing insurance claims to ensure compliance and timely reimbursement. Candidates should have a high school diploma or GED, with experience in medical billing preferred. A robust benefits package is offered, supporting our mission to provide quality healthcare.

Benefits

Medical, dental and vision insurance

Flexible scheduling

401k

Qualifications

• H.S. Diploma or GED required.
• 0-1 years of experience in medical billing or insurance claims processing.
• Certified Medical Biller (CPB) preferred.

Responsibilities

• Process and submit insurance claims accurately and timely.
• Review and resolve claim errors and denials.
• Utilize electronic billing systems to manage claims.

Skills

Attention to detail

Problem-solving

Communication

Education

H.S. Diploma or GED

Associate Degree in Business or related field

Tools

Athena software

SSI

Microsoft Office Suite

Job description

The Billing Specialist I is responsible for processing, auditing, and submitting primary and secondary insurance claims, ensuring accuracy, compliance, and timely reimbursement. This role utilizes electronic claims management systems to review, correct, and resolve billing errors, denials, and rejections. The Billing Specialist I collaborates with internal teams, facility liaisons, and payers to ensure clean claim submission and adherence to federal, state, and payer-specific regulations.

As a Billing Specialist at Community Health Systems (CHS) - Physician Practice Support Inc. (PPSI), you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental and vision, insurance, flexible scheduling, and 401k.

Essential Functions

• Processes and submits primary and secondary insurance claims accurately and in a timely manner, ensuring compliance with payer guidelines and regulatory requirements.
• Reviews and resolves claim errors, rejections, and denials, making necessary corrections and resubmitting claims as needed.
• Demonstrates working knowledge of billing forms, including UB-04, CMS-1500, or state-specific billing forms, ensuring claims are submitted with the appropriate documentation.
• Audits claims for accuracy, checking for duplicate charges, overlapped accounts, and missing information before submission.
• Investigates and processes rebill requests, verifying claim accuracy and making necessary updates per facility or coding liaison direction.
• Maintains knowledge of billing regulations, payer policies, and electronic submission guidelines, staying up to date with federal, state, and local billing requirements.
• Utilizes electronic billing systems to analyze, research, and transmit claims, ensuring proper documentation of actions taken in the collection system.
• Monitors and reports charging or edit trends, collaborating with internal teams (such as coding, patient access, and ancillary departments) to improve billing accuracy.
• Performs daily balancing tasks using SSI and other billing systems, escalating unresolved issues or billing delays to the Billing Services Manager.
• Communicates professionally with payers, facility representatives, and internal teams, ensuring efficient issue resolution and proper follow-up on outstanding claims.
• Performs other duties as assigned.
• Complies with all policies and standards.
• This is a remote position.

Qualifications

• H.S. Diploma or GED required
• Associate Degree in Business, Healthcare Administration, Medical Billing, or a related field preferred
• Experience utilizing Athena software is preferred
• 0-1 years of experience in medical billing, insurance claims processing, or revenue cycle operations required
• 1-3 years of billing experience in a medical facility, ambulatory surgery facility, or acute-care preferred
• Experience with hospital or physician billing, including knowledge of payer policies and electronic claims systems preferred

Knowledge, Skills and Abilities

• Basic understanding of insurance claim processing, medical billing, and reimbursement guidelines.
• Familiarity with billing software, electronic claims management systems (e.g., SSI, Pulse / DAR), and eligibility tools.
• Knowledge of CMS, Medicaid, Medicare, and commercial insurance billing regulations.
• Ability to analyze and resolve claim errors, denials, and rejections efficiently.
• Strong attention to detail, organizational skills, and ability to meet deadlines.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and electronic health record (EHR) systems.
• Excellent communication and problem-solving skills, with the ability to interact professionally with internal teams and external payers.

Licenses and Certifications

• CPB- Certified Medical Biller preferred

We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

The PPSI Team and Athena work alongside the Clinic Leaders and staff with the common goal of creating a clean and efficient revenue cycle.

Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.