Billing Specialist - Freight Receivables

MSC Mediterranean Shipping Company SA; Reading, Northern (MA, KY); Hybrid; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Long-term disability benefits

Flexible Spending Accounts

Supplemental Life, Accident, Critical

Hospital Indemnity Plans

Short Term Disability Insurance

401K Plan – employer match

Job summary

MSC Mediterranean Shipping Company (USA) Inc. is seeking an Accounts Receivable Specialist to join our on-site team in the USA. You will manage customer payments, post and verify transactions, and respond to inquiries. You will also generate AR reports and resolve discrepancies with support from the Collections Manager.

The role requires attention to detail, organizational skills, and a customer‑service mindset. On-site presence five days a week is required.

Qualifications

• Bachelor’s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.)
• English: advanced
• Attention to detail: Must have
• Organized, efficient, and able to manage time effectively
• Strong customer service mindset, focused, and responsive
• Ability to work under tight deadlines
• Great team player
• Knowledge of MS Excel with the ability to learn new software

Responsibilities

• Communicates with customers to provide support and information on accounts receivable issues and records in the MSC systems the customer payments and transactions related to accounts receivable.
• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Replies to customers’ questions regarding the payments they made and makes corrections in the MSC systems if necessary.
• Creates reports regarding the status of customer accounts as requested.
• Researches customer discrepancies and past‑due amounts with the assistance of the Collections Manager and other staff.
• Collaborates with the Collections Manager to reconcile accounts receivable on a periodic basis.
• Maintains and updates customer files.
• Presence required on‑site 5 days per week
• Performs other duties as required.

Skills

Advanced English

Attention to detail

Organization

Customer service mindset

Deadline driven

Team player

MS Excel

Education

Bachelor’s degree or equivalent experience

Tools

MS Excel

Job description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

48,000.00 - 56,000.00USD

Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary/ Key Responsibilities:

Communicates with customers to provide support and information on accounts receivable issues and records in the MSC systems the customer payments and transactions related to accounts receivable.

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Replies to customers’ questions regarding the payments they made and makes corrections in the MSC systems if necessary.
• Creates reports regarding the status of customer accounts as requested.
• Researches customer discrepancies and past‑due amounts with the assistance of the Collections Manager and other staff.
• Collaborates with the Collections Manager to reconcile accounts receivable on a periodic basis.
• Maintains and updates customer files.
• Presence required on‑site 5 days per week
• Performs other duties as required.

This role requires working on‑site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off‑site duties are being performed.

Qualifications & Key Competencies:

• Bachelor’s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.)
• English: advanced
• Attention to detail: Must have
• Organized, efficient, and able to manage time effectively
• Strong customer service mindset, focused, and responsive
• Ability to work under tight deadlines
• Great team player
• Knowledge of MS Excel with the ability to learn new software

Physical Demands

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time
• Must be able to commute to the designated office location
• Presence required on‑site 5 days per week

Work Authorization

• Authorization to work in the U.S

What We Offer

• Health, Rx, Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long-term disability benefits
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effectiveday one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
• Wellness Program initiatives
• CorporatePartner Discount Programs

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at US038‑[e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information, visit MSC Mediterranean Shipping Company.