Billing Specialist

Out of the Box; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

Out of the Box Technology is seeking a detail-oriented Billing Specialist to lead their billing operations. This role ensures accurate client billing, timely invoicing, and exceptional communication. The ideal candidate should have experience in billing and accounting processes, and proficiency in QuickBooks and Salesforce. Join a collaborative team dedicated to exceptional client service in a supportive work environment.

Qualifications

• 1+ years of experience in billing, accounts receivable, or accounting support roles.
• Proficiency in QuickBooks with familiarity in Salesforce preferred.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Manage full billing lifecycle, including client setup and invoice generation.
• Generate, review, and send invoices in line with contract terms.
• Respond to billing inquiries and resolve discrepancies efficiently.

Skills

Attention to Detail

Communication

Client-Focused Problem-Solving

Tools

QuickBooks

Salesforce

Maximo

Job description

Billing Specialist

Location: Remote

Full-Time | Accounting Department | Out of the Box Technology

About the Role:

Out of the Box Technology is seeking a detail-oriented and highly organized Billing Specialist to lead and manage our end-to-end billing operations. This role is critical to ensuring accurate client billing, timely invoicing, and exceptional communication around all billing-related matters.

The ideal candidate will have a strong foundation in billing and accounting processes, experience using QuickBooks and Salesforce, and a proactive, client-focused approach to problem-solving and communication.

Key Responsibilities:

• Manage the full billing lifecycle, including client setup, invoice generation, and distribution.

• Set up new customer accounts accurately in QuickBooks and Salesforce.

• Generate, review, and send client invoices in accordance with contract terms and billing schedules.

• Oversee the billing inbox, responding to internal and external inquiries in a timely and professional manner.

• Address and resolve billing questions or discrepancies from clients with clarity and efficiency.

• Provide support with Accounts Payable processes during high-volume or overtime periods.

• Ensure compliance with internal controls and accounting standards throughout all billing operations.

• Collaborate cross-functionally with sales, operations, and finance to maintain billing accuracy and customer satisfaction.

Qualifications:

• 1+ years of experience in billing, accounts receivable, or accounting support roles.

• Proficiency in QuickBooks Online/Desktop is required, with familiarity in Salesforce preferred. Experience with Maximo is a plus.

• Strong attention to detail with the ability to manage multiple priorities and meet deadlines.

• Excellent written and verbal communication skills, with a focus on customer service.

• Ability to work independently, maintain confidentiality, and ensure accuracy in all billing functions.

Why Out of the Box Technology?

We are a nationally recognized QuickBooks and accounting solutions provider helping small to mid-sized businesses streamline their financial operations. Our team is collaborative, driven, and passionate about delivering exceptional client service. We invest in our people, processes, and technology to create a supportive environment where team members can thrive and grow professionally.

Apply Today!

If you're looking to grow your career in a fast-paced, client-focused environment and have a passion for accurate, efficient billing processes—we invite you to apply.