Job Title: Accounts Receivable/ Billing Specialist
Duration:06+ months with possible extension
Location: Weston FL.
Shift: Monday – Friday 9:00a.m. – 6:00p.m (Hybrid)
Position Type: Hybrid (Monday and Friday work from home. Tuesday to Thursday onsite at Weston office)
Core Essential Skill Sets:
- Data entry and phone/communication skills (English/Spanish)
- Microsoft office/basic computer knowledge.
Education/Certification/Experience:
- Minimum 2-3 years of related work experience.
- Experience working with high-volume transactions in a fast-paced environment.
- Basic understanding of Accounts Receivable principles and terminology
Position Summary:
- Contact existing customers via email and phone who are remitting checks to the corporate office instead of the lock box to inform them of the correct mailing address.
- Contact existing customers via email and phone to inform them about bank change, fill out and send applicable forms as needed/requested by the customers.
- Change correspondence delivery preferences for existing customers who are receiving invoices and statements via fax and mail.
- Review correspondence failure report and update customer’s email address in the corresponding system.
- Review accounts with no email or missing contact and update customer’s email address in the corresponding system.
- Other administrative tasks as requested.
- Provide collection support on an ad hock basis.
Skills/Knowledge/Abilities:
- Strong attention to detail and data accuracy.
- Customer Service
- Good organizational and time management skills.
- Ability to work well independently and as part of a team.
- Strong communication skills, both verbal and written.
- Bilingual required (Spanish & English)
- Basic Microsoft Excel skills required
- Perform computer work, prepare and analyse data, and extensive reading.
- May be required to wear personal protective equipment (PPE) as needed on-site visits (i.e., safety glasses, hearing protection, gloves, etc.).