Billing Specialist

Heniff Transportation Systems; Oak Brook (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Vacation

Holidays

401(k) & Roth with match

Job summary

Heniff Transportation Systems in Oak Brook, IL is seeking a Billing Specialist to handle the timely preparation of customer invoices in line with our billing processes. You will mail daily invoices, index documents, verify PO’s, BOLs, scale tickets, and other freight paperwork against orders, while maintaining strong customer service with internal and external clients.

This role requires a high school diploma or GED, at least two years of billing experience, and proficiency with MS Word, Excel,

Qualifications

• High school diploma or GED required.
• Two years of billing experience preferred.
• Proficiency with MS Word, Excel, Outlook, and Great Plains.
• Strong organizational and analytical abilities necessary.

Responsibilities

• Mail daily invoices.
• Index documents in a timely manner.
• Validate backup documents (POs, BOLs, scale tickets, freight papers) against orders.
• Handle rejected invoices from customers via email.
• Review the billing mailbox daily.
• Maintain professional relationships with team members.
• Answer billing questions from customers.
• Report to Billing Manager.

Skills

Organizational skills

Analytical skills

Communication skills

Customer service

Teamwork

Multitasking

Education

High school diploma or GED

Associate’s or Bachelor’s degree (preferred)

Tools

MS Word

Excel

Outlook

Great Plains

Job description

Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.

Position Summary

The Billing Specialist is responsible for the timely preparation of customer invoices in accordance with the billing process and procedures.

Duties and Responsibilities:

• The Billing Specialist will be mailing of daily invoices.
• Index documents timely.
• The Billing Specialist will validate backup documents related to billing such as Purchase Orders (PO’s), Bills of Lading (BOL’s), scale tickets, freight paperwork, etc. against the order.
• Manage rejected invoices from customers regarding emails.
• The Billing Specialist will review billing mailbox daily.
• The Billing Specialist will develop and maintain a professional relationship with team members.
• Work with customers to answer billing questions.
• The Billing Specialist will perform additional duties as assigned.
• The Billing Specialist will report directly to the Billing Manager.

Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.

Position Summary

The Billing Specialist is responsible for the timely preparation of customer invoices in accordance with the billing process and procedures.

Duties and Responsibilities:

• The Billing Specialist will be mailing of daily invoices.
• Index documents timely.
• The Billing Specialist will validate backup documents related to billing such as Purchase Orders (PO’s), Bills of Lading (BOL’s), scale tickets, freight paperwork, etc. against the order.
• Manage rejected invoices from customers regarding emails.
• The Billing Specialist will review billing mailbox daily.
• The Billing Specialist will develop and maintain a professional relationship with team members.
• Work with customers to answer billing questions.
• The Billing Specialist will perform additional duties as assigned.
• The Billing Specialist will report directly to the Billing Manager.

Requirements

Education and Experience:

• High school diploma or GED
• Minimum 2 years billing experience
• Experience using s MS Word, Excel, Outlook, and Great Plains software

Preferred qualifications:

• Associate’s or Bachelor’s degree
• Experience in Transportation with Chemical companies

Essential Qualifications:

• Demonstrated organizational and analytical skills
• Demonstrated skill to possess a positive and motivated attitude in a fast pace environment
• Ability to adapt to change
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Ability to provide excellent customer service to internal and external customers
• Strong problem solving and listening skills
• Demonstrated ability to work independently and as a contributing team member
• Proven multi-tasking and prioritization skills
• Demonstrated ability to act as a team player and get involved in all aspects of the business function

Language Skills:

• Ability to read, write and speak English proficiently

Physical Demands:

• While performing the duties of this job, the employee is regularly required to talk or hear.
• May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
• Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to operate in a constant state of alertness and safe manner.

Work Environment:

• The position typically operates in a standard office environment.
• This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

Benefits:

• Medical, Dental and Vision Insurance
• Generous Vacation Time
• Company Paid Holidays
• Company 401(k) and Roth with Employer Matching Contributions

Salary Range:

Disclaimer: The salary range for this position is $18.00 to $26.50 hourly. This range is based on market data and internal equity. The final offer will be determined by various factors, including the candidates experience, education, skills, qualifications, and geographic location.

The Heniff Family of Companies, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.