Billing Specialist II
Benore Logistic Systems, Inc.
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Benefits offered by this job
Job summary
Benore Logistic Systems, Inc. is seeking a Billing Specialist II in Erie, United States. You will ensure accurate customer billing for transportation and logistics operations and collaborate with Operations, Finance, IT, and customer-facing teams to resolve discrepancies and improve processes.
The role emphasizes attention to detail, analytical skills, and proficiency with Microsoft Excel and billing software to support timely invoicing and financial accuracy.
Qualifications
- Associate degree in Accounting, Finance, Business Administration, or related field preferred or equivalent experience.
- Coursework toward a degree in Accounting, Finance, or related discipline preferred.
- Experience in customer billing, accounts receivable, or transportation billing preferred.
- Proficiency in Microsoft Office 365, especially Excel with lookups, formulas, and reconciliations.
- Strong analytical and problem-solving skills with ability to research and relate transactions.
Responsibilities
- Prepare, review, and analyze customer invoices to ensure accurate and timely billing.
- Manage complex and nonstandard billing activities, including accessorial charges and surcharges.
- Investigate and resolve billing discrepancies and under/unbilled transactions.
- Reconcile operational records with invoices and accounting system data.
- Collaborate with Operations, Finance, IT, and customer-facing teams to verify services and respond to inquiries.
Skills
Education
Tools
Job description
Benore Logistic Systems, Inc | Full time
Erie, United States
Are you a detail-oriented professional who enjoys working withnumbers, solving problems, and uncovering discrepancies? Do you takepride in ensuring accuracy while finding ways to make processes moreefficient? Join the Accounting team at Benore Logistic Systems, Inc.,where your analytical skills and attention to detail will directlycontribute to our financial and operational success!
As a Billing Specialist II, you'll play an important role inensuring accurate and timely customer billing for our transportationand logistics operations. You'll work with financial records, customercontracts, and operational data to investigate billing discrepancies,reconcile transactions, and resolve complex billing issues. Thisposition offers an opportunity to collaborate across departments,improve processes, and contribute to the financial accuracy of agrowing logistics organization.
- Prepare, review, and analyze customer invoices to ensureaccurate and timely billing in accordance with customer contracts,established rates, and operational requirements.
- Manage complex and nonstandard billing activities, includingaccessorial charges, equipment fees, rentals, fuel surcharges,maintenance charges, and customer-specific billing arrangements.
- Investigate and resolve billing discrepancies, rejected invoices,credits, underbilling, and unbilled transactions by researchinginformation across multiple systems and data sources.
- Reconcile operational records, customer invoices, and accountingsystem transactions to identify missing, duplicate, or inaccuratebilling activity.
- Collaborate with Operations, Finance, IT, and customer-facingteams to verify services performed, resolve billing issues, andrespond to customer inquiries.
- Review customer contracts, supporting documentation, and billingcalculations to ensure charges are accurate and properly supported.
- Prepare recurring calculations, reconciliations, and financialanalyses for specialized billing programs and period-end revenue activities.
- Monitor outstanding billing exceptions and unbilled transactions,ensuring timely follow-up and resolution.
- Maintain accurate documentation of billing calculations,approvals, adjustments, and supporting records for reporting andaudit purposes.
- Identify opportunities to improve billing accuracy, reporting,documentation, and workflow efficiency through process improvementsand standardization.
- Support billing system enhancements, testing, and validation toensure accurate processing and reliable financial data.
- Escalate complex billing issues, contractual questions, andsignificant financial discrepancies to appropriate leadership.
- Maintain confidentiality and professionalism when handlingsensitive customer and financial information.
- Complete required company development, safety, and compliance training.
- Adhere to BLS policies, DOT and OSHA regulations, C-TPAT bestpractices, and applicable ISO quality management standards.
- Perform other duties as assigned.
Join a team where accuracy, collaboration, and continuousimprovement matter. At Benore, your ability to solve complex billingchallenges and improve financial processes will help support thereliable service our customers depend on every day.
- Associate degree in Accounting, Finance, BusinessAdministration, or a related field preferred, or an equivalentcombination of education and relevant experience.
- Coursework toward a degree in Accounting, Finance, Business, or arelated discipline preferred.
- Experience in customer billing, accounts receivable,transportation billing, or related financial processes preferred.
- Experience in transportation, logistics, or a service-basedbusiness environment is a plus.
- Proficiency in Microsoft Office 365, particularly Excel, withintermediate to advanced skills in lookups, conditional formulas,data filtering, reconciliations, and structured calculations.
- Strong analytical and problem-solving skills, with the ability toevaluate information from multiple sources and identifyrelationships between transactions.
- Excellent attention to detail and a commitment to maintainingaccurate financial records and supporting documentation.
- Ability to investigate discrepancies, communicate findingsclearly, and collaborate with other departments to resolve billing issues.
- Experience with transportation management systems (TMS),accounting software, reporting tools, and customer billing portalspreferred.Strong organizational and time management skills, with theability to manage competing priorities and meet deadlines.
- Professionalism, integrity, sound judgment, and the ability tomaintain confidentiality when working with financial and customer information.
At Benore Logistic Systems, Inc., we offer competitivecompensation, industry-leading benefits (after 90 days of employment),and a culture that values professional growth and work-life balance.Here are the various programs we offer:
- Competitive pay and 401(k) matching
- Comprehensive medical, dental, and vision coverage
- Health Savings Account (HSA) option
- 24/7 virtual healthcare through Teladoc & Telehealth Services
- Wellness programs for chronic conditions, including diabetes andcancer support
- Employee Assistance Program (EAP) for mental health, legal, andfinancial resources
- Life & AD&D Insurance
- Short-Term & Long-Term Disability Insurance
- Critical Illness, Accident, & Hospital Indemnity Insurance
- Paid time off (PTO)
- Paid holidays and training
- Professional development and career advancement opportunities
- Employee engagement programs
- Referral program with incentives up to $2,000 (Eligibilityexcludes Temporary Employees, Managers, Assistant Managers, TalentAcquisition, Safety and Driver Supervisors, and Human Resources.)
At Benore, we provide a stable, rewarding career with benefitsdesigned to support your success.
Benore Logistic Systems, Inc., founded in 1994 in Erie, Michigan,delivers top-tier supply chain, transportation, warehousing, andon-site solutions nationwide. Led by CEO Jeffery Benore and VicePresident Joan Benore, we uphold our core principle, "APartnership in Performance," driving innovation and excellence.
“We challenge the status quo to be a stronger business partner,employer of choice, and leader in sustainability.” Jeffery M.Benore, CEO & President
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