Billing Specialist

PD Instore; New Hope (MN); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

4% 401k Match with 5% Employee}\u0027

Paid Time Off

Parental Leave

8 Paid Holidays

Flex Time

STD, LTD and Group Life Insurance

FSA and HSA Options

Voluntary Life Insurance

Critical Illness Insurance

Accident Insurance

Legal and Identity Theft Plans

Employee Assistance Program

Employee Referral Program

Tuition Reimbursement

Career Advancement

Professional Development Opportunities

Employee Recognition

English as a Second Language Education

Online Training Opportunities

Job summary

PD Instore is seeking a Billing Specialist to prepare and issue accurate customer invoices, maintain billing records, process payments, and resolve billing discrepancies. You will collaborate with Sales, Project Management, Customer Service, and Finance to ensure revenue recognition and customer satisfaction.

Responsibilities include generating invoices, reviewing orders for billing accuracy, applying payments, and reconciling billing transactions.

Qualifications

• Prepare and issue accurate customer invoices
• Maintain billing records and apply payments
• Ensure timely resolution of billing discrepancies
• Support revenue recognition and customer satisfaction

Responsibilities

• Generate and distribute invoices on time
• Review orders and documents for billing accuracy
• Process payments and cash receipts
• Monitor outstanding balances and assist with collections
• Respond to billing inquiries and resolve discrepancies
• Maintain customer account information and billing records
• Process credit memos, debit memos, and refunds
• Reconcile billing transactions and assist with month-end close
• Generate billing reports and assist AR analysis
• Collaborate with internal departments to resolve invoicing issues

Skills

Billing accuracy

Time management

Customer service

Financial analysis

Problem solving

Excel

Microsoft Office

Communication

Team collaboration

Travel availability

Education

Associate degree in Accounting/Finance/Business

Tools

Dynamics 365

ERP systems

Job description

Job Duties

Billing Specialist

Tempo - Minneapolis, MN 55427

Overview

Salary Range

$26.00 - $30.00 Hourly

Description

MISSION

PD Instore is a future-forward creator of brand solutions that enlightens, inspires, and transforms the consumer's experience.

About Pd

Founded in 1938, PD is a world-renowned design-to-build partner that crafts custom, future-forward brand solutions for some of the largest brands in retail.

Summary

The Billing Specialist is responsible for preparing and issuing accurate customer invoices, maintaining billing records, processing payments, and ensuring timely resolution of billing discrepancies. This role works closely with Sales, Project Management, Customer Service, and Finance to support accurate revenue recognition and customer satisfaction.

Essential Duties/Responsibilities

• Generate and distribute customer invoices accurately and on time.
• Review customer orders, contracts, and supporting documentation to ensure billing accuracy.
• Process customer payments and apply cash receipts.
• Monitor outstanding balances and assist with collection efforts.
• Respond to customer billing inquiries and resolve discrepancies.
• Maintain customer account information and billing records.
• Process credit memos, debit memos, and customer refunds as needed.
• Reconcile billing transactions and assist with month-end reporting.
• Generate billing reports and assist with accounts receivable analysis.
• Collaborate with internal departments to resolve invoicing issues and ensure customer requirements are met.
• Performs other duties as assigned
• Fosters a culture that values family, innovation, collaboration and empowerment
• Follows all safety and workplace policies

Competencies and Skills

• Accuracy and attention to detail
• Time management and organization
• Customer service orientation
• Financial analysis
• Problem solving
• Collaboration and communication
• Confidentiality and professionalism
• Strong Excel and Microsoft Office skills.
• Excellent attention to detail and problem-solving abilities.
• Strong customer service and communication skills.
• Ability to demonstrate and apply our workplace values
• Flexibility to travel between multiple PD locations
• Demonstrated commitment to valuing diversity and contributing to an inclusive working environment

Minimum Education Required

Associate degree in Accounting, Finance, Business, or related field preferred.

Minimum Experience Required

2+ years of billing, invoicing, accounts receivable, or accounting experience.

Experience with ERP systems, preferably Dynamics 365.

Preferred

• Experience implementing or optimizing Microsoft Dynamics 365 or other enterprise ERP platforms.
• Experience supporting manufacturing, retail display, distribution, or custom production environments.
• Project Management Professional (PMP), CAPM, Agile, Lean, or equivalent certification.
• Experience with business intelligence, reporting, and process automation tools.

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

No

Veterans Encouraged to Apply

Yes

Physical Required

No

Drug Test Required

No

Compensation

$26.00 - $30.00 / Hourly

Postal Code

55427

Job Type

Full Time

Place of Work

On-site

Requisition ID

85068

Job Benefits

• Health, Dental and Vision Insurance
• 4% 401k Match with 5% Employee Contribution
• Paid Time Off
• Parental Leave
• 8 Paid Holidays
• Flex Time
• STD, LTD and Group Life Insurance
• FSA and HSA Options
• Voluntary
• Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Legal and Identity Theft Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement
• Career Advancement
• Professional Development Opportunities
• Employee Recognition
• English as a Second Language Education
• Online Training Opportunities