Billing Specialist

Owl Services LLC; Montgomery (AL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

10 Paid Holidays

Flexible Time Off

401(k) Company Match

Health, Dental, and Vision Insurance

HSA and FSA

Disability & Occupational Accident Ins

Company-Paid Life Insurance Policy

Employee Assistance Program (EAP)

World‑class paid training program

Job summary

OWL Services is seeking a detail‑oriented Billing Specialist in Montgomery, AL to ensure accurate customer billing for work performed. The role involves reviewing calls, verifying backup information, correcting invoices, and coordinating with accounting and warehouse teams to ensure accuracy and timely delivery.

The position offers full-time hours, competitive hourly pay, and benefits including health, dental, vision, and retirement matching.

Qualifications

• Strong verbal and written communication skills.
• MS Windows, Word, Excel and Outlook with ability to learn proprietary call management systems.
• Attention to detail is paramount.
• Ability to work independently with little supervision.

Responsibilities

• Reviews daily completed calls and posts them accordingly.
• Assists accounting to secure backup information and corrects invoices as needed.
• Reviews invoices for accuracy per call type and customer contract.
• Performs crediting of invoices where needed.
• Approves service and project invoices after corrections.
• Reconciles invoices and ensures sales approval for delivery.
• Provides mentoring on invoicing errors.
• Identifies invoicing trends and advises management.
• Monitors Orders Missing Freight report and ensures guidelines.
• Ensures billable orders include freight and fuel surcharge.
• Coordinates with Warehouse to correct equipment serial numbers.
• Researches and fixes equipment not at proper inventory location.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Attention to detail

Independent work

Tools

MS Windows

Word

Excel

Outlook

Call management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Indirect Montgomery, AL, US

2 days ago Requisition ID: 4182

Salary Range: $18.00 To $18.00 Hourly

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first‑ever class of awardees in the National EV Charging Recognition Program.

We are seeking a detail-oriented and organized Billing Specialist to join our team. The Billing Specialist is responsible for ensuring accurate billing to the customer for work performed.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Reviews daily completed calls and ensures all completed calls are posted accordingly
• Assists accounting to secure back‑up information to verify correct billing, and corrects invoices if needed.
• Reviews all invoices for accuracy per call type and customer contract.
• Performs crediting of invoices where needed.
• Approves all service and project invoices once any necessary corrections are made.
• Reconciles invoices to ensure all invoices requiring adjustments have been completed, and all invoices have been approved by salesmen for customer delivery.
• Provides ongoing mentoring and coaching regarding invoicing errors.
• Identifies trends in invoicing processes and advises management accordingly to ensure all issues are properly addressed.
• Monitors daily Orders Missing Freight report and ensures that all associated orders are within guidelines.
• Ensures that billable orders include any ancillary charges such as freight and fuel surcharge.
• Coordinates with Warehouse to correct equipment serial number.
• Researches and assists in correcting equipment not showing at the proper inventory location.
• Perform other duties as assigned.

Minimum Qualifications

• Strong verbal and written communication skills.
• Intermediate computer skills to include MS Windows, Word, Excel, and Outlook with the ability to effectively learn and navigate proprietary call management systems.
• Attention to detail is paramount.
• Ability to work independently with little supervision.

Compensation and Benefits

• 10 Paid Holidays
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World‑class paid training program for you to learn the skills for long term career success.