Billing Specialist

Relativity ODA LLC; Illinois; Remote; USD 47,000 - 71,000; Full time

Job summary

A leading company in the legal tech industry is seeking a Billing Specialist to join their Billing and Collections team. This role involves managing billing operations, ensuring compliance, and collaborating with various teams to improve processes. The ideal candidate will have a Bachelor's degree and experience in invoicing and billing, with a strong focus on teamwork and communication. The position offers a competitive salary and opportunities for growth in a dynamic environment.

Qualifications

• 3+ years of progressive invoicing and billing experience.
• Experience with collection related activities and customer communication.

Responsibilities

• Responsible for accurate and timely global billing of products and services.
• Assist with the team’s billing processes, including invoicing and monitoring requests.
• Develop and prepare reporting of billing data for internal and external parties.

Skills

Teamwork

Analytical Skills

Communication

Education

Bachelor’s degree in Business

Bachelor’s degree in Finance

Bachelor’s degree in Accounting

Tools

Salesforce

Sage Intacct

Workday

Zuora

Microsoft Excel

Job description

Posting Type

Remote/Hybrid

Job Overview

The Billing and Collections team manages the company’s billing operations, including monthly, quarterly, and annual accounting transactions and related financial reporting while ensuring compliance with legal and regulatory requirements.

As a Billing Specialist on the Billing and Collections team you will participate in billing functions including invoice creation, quality control review, contract analysis, and monitor revenue generating systems, while ensuring timely and accurate reporting. The Billing Specialist works with other team members to drive accuracy and completeness for the order to cash processes.

This position reports to the Senior Manager, Billing and Collections. Preferred candidates will be commutable to the Chicago office; however, remote candidates will be considered.

Job Description and Requirements

JOB RESPONSIBILITIES

• Responsible for accurate and timely global billing of products and services in accordance with company policy and processes, driving financial performance and cash flow and ensuring internal and external customer satisfaction.
• Assist with the team’s billing processes, including mid-month and month-end invoicing; monitoring billing request queues; updating and maintaining client contract information; and facilitating software license key delivery.
• Work with Billing and Collection team members and Management to help design, improve, and test new and existing workflows to drive billing automation initiatives.
• Review monthly billing transactions for data accuracy, completeness, and trend analysis.
• Maintain working knowledge of the company’s current products and services.
• Prepare and review various billing analysis and reconciliations; identify fluctuations to expectations.
• Assist with recommendations and implementations of process improvements.
• Develop and prepare reporting of billing data for internal and external parties leveraging tools, artificial intelligence, and file transformation macros.
• Work with various teams (Revenue Accounting, Deal Desk, Sales Operations) to implement process improvements and controls to support evolution of billing in a high-growth environment.
• Coordinate with Information Technology and Business Intelligence teams to assist with internal and external customer inquiries.
• Be part of a global team with a strong focus on teamwork, support, and guidance across levels.
• Assist Billing and Collections Team with special projects and periodic audits.
• Support and assist with cash collection functions, including collection efforts, cash application, and resolution of customer inquiries.

JOB QUALIFICATIONS

• Bachelor’s degree in Business , Finance, or Accounting preferred
• 3+ years of progressive invoicing and billing experience.

• Experience with collection related activities and customer communication .

• Proficiency in financial software, large ERP systems, billing and revenue management software and tools, preferably experience with Salesforce, Sage Intacct, Workday, Zuora or similar application s .

• Intermediate knowledge of Microsoft Office tools , primarily Excel.

• Emphasi ze teamwork and collaboration including monitoring and addressing tasks across multiple participants .

• Highly organized and detail-oriented with experience managing multiple priorities, and deadlines in a fast-paced environment.

• Strong analytical and problem-solving skills with desire to enact lasting solutions .

• Effective communicator with excellent verbal and written communication skills with ability to positively collaborate with cross-functional teams and senior leadership.

• Prior experience in a high-growth SaaS, software, or technology-related company is a plus .

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$47,000 and $71,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

About Us

We’re solving big data challenges in the legal tech industry, and we’re always looking for more people to join us on the journey. At Relativity, you'll learn cross-functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities. We admire and value our employees, so it’s no surprise that our hiring process is designed to help us really get to know you – and for you to get to know us, too.