Billing Specialist

PromptMed Urgent Care; Highland, Northern (IL, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Health insurance

Life insurance

Vision insurance

Flexible spending account

Free parking

On-the-job training

Paid training

Job summary

PromptMed Urgent Care in Highland Park, IL is seeking a Billing Specialist – Accounts Receivable to join our small, dedicated billing team. This role focuses on processing denials, resolving AR questions, and ensuring accurate cash flow to support clinic growth.

The position is full-time, Monday–Friday, 9am–5pm, with duties spanning denial management, insurance appeals, and coordination with other teams to resolve billing issues. Immediate start available.

Qualifications

• Education: High school diploma or equivalent (required).
• Experience: 1-3 years in medical billing, accounts receivable or collections (required).

Responsibilities

• Process daily AR and resolve denials and variances.
• Process insurance denials and appeals for timely resolution.
• Identify denial trends and suggest process changes.
• Follow up on outstanding invoices and past-due payments.
• Resolve disputed charges and billing issues.
• Collaborate with teams on editing, coding and payments.
• Back up customer service for billing inquiries.
• Maintain confidentiality and stay compliant with regulations.

Skills

Medical billing

Accounts receivable

AR denials

Appeals

Communication

Education

High school diploma or equivalent

Job description

We're Hiring: Billing Specialist in Highland Park, IL

PromptMed Urgent Care – Highland Park is looking for a Billing Specialist – Accounts Receivable to join the billing department in the company’s urgent care center located in Highland Park, Illinois. At PromptMed Urgent Care, our billing team is small but mighty. For the past two years, we’ve kept billing in-house to better serve our patients with clarity and care. Our team of two experienced, professionals take pride in making the process straightforward and stress-free. We’re committed to transparency, accuracy, and supporting patients with the same compassion they receive in our clinics.

1849 Green Bay Rd., Suite 171, Highland Park, IL 60035

Status: Full-time
Hours For This Position: Monday – Friday 9am-5pm
Start Date: ASAP

About The Role

The primary purpose of the Accounts Receivable Specialist is to efficiently process all denied charges and be a resource to the Billing Manager for solutions to AR questions and issues. Accurate processing of denials will ensure reliable cash flow to position the company strategically and enhance the organization’s growth potential.

Essential Functions & Key Responsibilities

• Work assigned AR each day for resolution, being mindful of turn-around times, AR trends, and large variances in charge volume.
• Process insurance denials and appeals to ensure timely account resolution.
• Identify denial trends and determine process changes to prevent future denials.
• Following up on outstanding invoices and contacting customers regarding past due payments.
• Resolving disputed charges and billing issues.
• Work with other teams to address editing, coding and payment related issues.
• Back up and assist customer service team as needed for all billing inquiries.
• Promote a culture that reflects the organization’s values, encourages good performance, and enhances productivity.
• Contribute to team effort by accomplishing related results as needed.
• Following up on outstanding invoices and contacting customers regarding past due payments.
• Review medical records requests from attorney offices and send invoices prior to releasing the records. Send medical records once the payment has been received.
• Stay abreast of all regulations, laws, procedures, and requirements of insurance companies regarding billing and claims by reviewing in-house material and going to off-site seminars/conferences.
• Maintain a high level of confidentiality.
• Perform all other duties as assigned.

Qualifications

Education: High school diploma or equivalent (required)Experience: 1-3 years in medical billing, accounts receivable or collections (required)

What We Offer

• 401 (k)
• 401 (k) matching
• Paid time off
• Health insurance
• Life insurance
• Vision insurance
• Flexible spending account
• Free parking
• On-the-job training
• Paid training

Our clinics are equipped with the latest medical technology such as in-house digital X-ray and PCR testing. Along with our technology, our PromptMed Urgent Care clinics are each staffed with a team of experienced, careful, and genuine healthcare professionals who share the belief that every small act of care can make a world of difference.

Our mission is to create a lasting, positive impact on the lives of individuals and families we serve by providing care they can rely on, no matter what life throws their way. With every visit, we’re building a healthier, stronger community – one patient at a time.