Billing Specialist

The Bolton Group; Georgia; Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Bolton Group seeks a Billing Specialist for a hybrid role in Gwinnett County, GA. The position focuses on invoicing, billing validation, and accurate accounting for service agreements, with a choice of 8-5 or 9-6 EST hours.

You will support month-end close, audits, and process improvements, handling adjustments, credits, and master data upkeep while ensuring compliance with internal controls and billing schedules.

Qualifications

• 2+ years of experience in Billing, including invoice preparation and exception resolution.
• Proficiency with ERP/accounting systems and Microsoft Excel.
• Strong attention to detail and documentation discipline.
• Excellent communication and problem-solving skills when working with stakeholders.

Responsibilities

• Prepare and issue accurate customer invoices in a timely manner.
• Review contracts, POs, and service agreements to confirm billing terms and approvals.
• Research and resolve billing discrepancies; process adjustments as needed.
• Maintain customer and billing records and support data quality routines.
• Assist with month-end close activities, including AR accruals and reconciliations.
• Support audits by providing schedules and documentation.
• Identify opportunities to improve billing processes and reduce rework.

Skills

Attention to detail

Organization

Communication skills

Problem solving

Documentation discipline

Education

Associate’s or Bachelor’s degree in Accounting or Finance

Tools

ERP systems

Microsoft Excel

Microsoft Dynamics 365 (Finance/AR)

Job description

This is a hybrid role, 2 days a week in office, hours are 8-5 or 9-6pm EST (your choice), Gwinnett County

Responsibilities

• Invoice Preparation & Issuance: Prepare and issue accurate customer invoices in a timely manner; ensure invoices align to service agreements, approved rates, and billing schedules.
• Contract/PO Review & Billing Validation: Review contracts, purchase orders, and service agreements to confirm billing terms, rates, frequency, and required supporting documentation; ensure appropriate approvals are in place before invoicing.
• Billing Accuracy, Adjustments & Documentation: Research and resolve billing discrepancies; process credit memos, rebills, and other adjustments as needed; maintain clear audit trails and organized billing documentation.
• Customer Account Maintenance: Maintain accurate customer and billing records (bill-to/ship-to, billing contacts, invoice delivery preferences, and related master data) and support data quality routines.
• Month-End Close Support: Assist with month-end close activities, including billing cutoffs, AR accrual support, and reconciliations; provide schedules and support documentation as requested.
• Audit & Compliance Support: Support internal and external audits by preparing schedules, responding to requests, and providing documentation; adhere to internal controls and company policies.
• Continuous Improvement & Systems Enablement: Identify opportunities to improve billing processes and reduce rework; contribute to SOPs/job aids and leverage technology to enhance billing workflows (automation, reporting, and standardized templates).

Qualifications

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred (or equivalent experience).
• 2+ years of experience in Billing, including invoice preparation and exception resolution.
• Proficiency with ERP/accounting systems and Microsoft Office (Excel required).
• Strong attention to detail, organization, and documentation discipline.
• Excellent communication and problem-solving skills; customer-service mindset when working with internal and external stakeholders.

Preferred Qualifications

• Microsoft Dynamics 365 (Finance/AR) experience is strongly preferred; experience creating/maintaining invoices and supporting AR processes in D365 is a major plus.
• Experience in a high-volume, multi-location services environment with contract-based billing.
• Experience supporting close and audit requests, including reconciliations and schedule preparation.
• Comfort working in a shared services model with service levels, cutoffs, and standard work expectations