Billing Specialist

J. F. Ahern Co.; Fond du Lac (WI); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Bonus programs

Generous PTO

Paid parental leave

Mental health resources

Wellness programs

Education assistance

Hybrid work schedule

Job summary

J. F. Ahern Co. in Fond du Lac, WI is seeking a Billing Specialist to join our team. You will process and review service billings, ensure customer billing requirements are met, and invoice third-party processors while delivering excellent customer service.

The ideal candidate has 1–3 years in office or service admin roles, strong keyboarding and Excel skills, and proficiency with Microsoft Office and industry-specific software. We offer a comprehensive benefits package and hybrid work options.

Qualifications

• 1–3 years in an office or service admin role.
• Strong customer service and keyboarding accuracy.
• Proficiency with Microsoft Office and industry-specific software.

Responsibilities

• Process and review billings for completed service work.
• Ensure compliance with customer billing requirements and submit invoices to third-party processors.
• Provide excellent customer service by troubleshooting and resolving billing issues; assist collection team on past-due accounts.

Skills

Customer service

Keyboarding

Microsoft Office

Excel

Tools

Accounting software

Job description

Looking for a company that values your skills, respects your contributions, and gives you the tools to thrive?

With more than 145 years as a family-owned business, we've built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability, opportunities for career progression, and support. We have an exciting opportunity for aBilling Specialist located in Fond du Lac, WI.

How will you contribute:

Detail orientation will be essential in this role, which entails processing and reviewing billings for completed service work. Additional responsibilities include compliance with customer billing requirements and submission of invoices to third-party processors. You will provide exceptional customer service by troubleshooting and resolving billing issues, and answering questions regarding services performed. Work alongside members at many levels of the organization by collaborating with the collection team regarding past-due accounts and providing ongoing support to the service operations teams. If you are highly organized and enjoy working in a fast-paced environment, this is the opportunity for you!

What you need to qualify:

Ideal candidate will have 1-3 years of experience working in an office or service admin-type position. Those who will excel in this role at Ahern will have excellent customer service skills, strong keyboarding accuracy, and the ability to thrive in a fast-paced work environment. Being proficient in Microsoft Office and Excel, and being technically inclined to learn industry-specific software, will be essential. If you are ready to demonstrate this expertise.

What's in it for you?

At Ahern, we understand that life is more than just work - and we're committed to supporting our employees in every aspect of their lives. Our comprehensive benefits package is designed to give you the flexibility, security, and support you need to thrive - at work and at home.

Here's how we stand out from the rest:

• Top-Tier Benefits: Our 401(k) match and health benefits rank in the top 20% nationwide
• Incentives: A significant portion of our profits is shared with employees through bonus programs
• Generous PTO: with the opportunity to buy additional time off
• Paid Parental Leave: Supporting you at every life stage with paid maternity and paternity leave
• Mental Health Resources: Free, full-service mental health care for you and your family
• Wellness Programs: Access on-site fitness centers, personal development funds, and more
• Professional Growth: Take advantage of education assistance, training programs, and development opportunities to advance your career
• Work-Life Balance: Enjoy hybrid and flexible schedules to fit your needs

By joining Ahern, you'll gain the stability of a company that's been a leader in the industry since 1880, the pride of doing meaningful work, and the support of a team dedicated to your success. Don't settle for just any job-experience what it's like to work for the best!

Ahern is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment.