Billing Specialist

Grote Enterprises/CINFAB/TJ Dyer/Commercial HVAC; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Grote Enterprises seeks a detail-oriented Billing Specialist in Cincinnati, OH, to manage invoicing, accounts receivable, and related administrative tasks for construction projects.

You will work closely with project managers and operations to ensure accurate billing, timely responses to inquiries, month-end close support, and adherence to company policies.

Qualifications

• High school diploma or GED required; Associate's degree in Accounting, Business, or a related field preferred.
• Minimum of 2 years of billing, accounts receivable, accounting, or related administrative experience.
• Construction industry billing experience preferred, including progress billing, time-and-material billing, or contract billing.
• Proficiency in Microsoft Excel, Outlook, and Construction related ERP software.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Demonstrate professionalism, accountability, and attention to detail in all billing activities.
• Meet established deadlines while maintaining accuracy and quality standards.
• Promote a positive work environment through effective communication and teamwork.
• Establish and maintain strong working relationships with project managers, customers, vendors, and internal departments.
• Provide timely and professional responses to billing inquiries and requests.
• Collaborate with operations and accounting teams to ensure accurate and timely invoicing.
• Support month end close and accounts receivable activities as needed.
• Ensure invoices, billing records, and supporting documentation are accurate, complete, and compliant with company policies.
• Maintain confidentiality of financial and customer information.
• Identify and communicate billing discrepancies, concerns, or process improvements.
• Review supporting documentation prior to billing.
• Deliver excellent customer service to both internal and external stakeholders.
• Support team members by sharing knowledge and assisting with workload demands as needed.
• Foster a respectful, collaborative, and solutions-oriented work environment.
• Research and resolve billing questions.
• Continuously seek opportunities to improve billing processes, workflows, and efficiencies.
• Utilize technology and reporting tools to enhance accuracy and productivity.
• Participate in process improvement initiatives and recommend best practices.
• Monitor unbilled work and assist with collections on billings

Skills

Billing processes

Attention to detail

Communication

Teamwork

Time management

Problem-solving

Customer service

Education

High school diploma or GED

Associate's degree in Accounting or related field

Tools

Excel

Outlook

Construction ERP (ComputerEase)

Job description

Essential Functions

including the following, but not limited to the below.

Lead by Example

• Demonstrate professionalism, accountability, and attention to detail in all billing activities.
• Meet established deadlines while maintaining accuracy and quality standards.
• Promote a positive work environment through effective communication and teamwork.

Build Lifelong Partnerships

• Establish and maintain strong working relationships with project managers, customers, vendors, and internal departments.
• Provide timely and professional responses to billing inquiries and requests.
• Collaborate with operations and accounting teams to ensure accurate and timely invoicing.
• Support month end close and accounts receivable activities as needed

Act with Integrity

• Ensure invoices, billing records, and supporting documentation are accurate, complete, and compliant with company policies.
• Maintain confidentiality of financial and customer information.
• Identify and communicate billing discrepancies, concerns, or process improvements.
• Review supporting documentation prior to billing

Put People First

• Deliver excellent customer service to both internal and external stakeholders.
• Support team members by sharing knowledge and assisting with workload demands as needed.
• Foster a respectful, collaborative, and solutions-oriented work environment.
• Research and resolve billing questions

Challenge the Ordinary

• Continuously seek opportunities to improve billing processes, workflows, and efficiencies.
• Utilize technology and reporting tools to enhance accuracy and productivity.
• Participate in process improvement initiatives and recommend best practices.
• Monitor unbilled work and assist with collections on billings

Education and/or Work Experience Requirements

• High school diploma or GED required; Associate's degree in Accounting, Business, or a related field preferred.
• Minimum of 2 years of billing, accounts receivable, accounting, or related administrative experience.
• Construction industry billing experience preferred, including progress billing, time-and-material billing, or contract billing.
• Proficiency in Microsoft Excel, Outlook, and ComputerEase or other Construction related ERP software.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Physical Demand

This role primarily requires sitting for extended periods while working at a computer. The employee must regularly use hands and fingers to operate a keyboard, calculator, and other office equipment. Specific vision abilities include close vision and the ability to focus on detailed work. The employee may occasionally be required to stand, walk, reach, bend, and lift or move items up to 15 pounds.