Billing Specialist

DSV Air & Sea Inc.; Bensenville (IL); On-site; USD 30,307 - 37,195; Full time

Job summary

DSV Air & Sea Inc. in the USA (Bensenville, IL) is seeking a Billing Specialist to ensure accurate and timely client billing following SOPs.

You will handle charges, enter brokerage data, scan documents, print and mail invoices, and process payments while maintaining records and supporting the brokerage manager. The role requires 1–2 years of related experience, strong attention to detail, and excellent written and verbal communication in English.

Qualifications

• 1–2 years or more of relevant work experience required.

Responsibilities

• Bill clients accurately and timely as per procedures.
• Enter charges for brokerage into billing system.
• Collect and scan documents for billing packets.
• Audit charges and ensure timely billing.
• Print invoices and mail with documentation to client.
• Process direct deposits and electronic bill payments.
• Confirm duty payment and bill when necessary.
• Maintain billing matrix in the brokerage system.
• Identify and resolve billing issues.
• Support other accounting and operational tasks.

Skills

Attention to detail

Time management

Communication skills

Professional written communication

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Location: USA - Bensenville, Devon Avenue

Division: Air & Sea

Job Posting Title: Billing Specialist

Time Type: Full Time

Summary

The Billing Specialist is responsible for billing clients accurately and timely as defined by client and DSV standard operating procedures.

Duties and Responsibilities

• Collect and confirm accuracy of all charges and expenses for a file to be billed
• Enter all charges and expenses for brokerage into billing system for manual rating
• Collect and scan documents into the document imaging system for billing packets and visibility
• Ensure charges are entered timely into the billing system and audit charges so DSV can bill the client (DSV routed cargo)
• Enter all charges, print invoice and mail with applicable documentation to client (Non-DSV cargo)
• Process and record direct deposits and electronic bill payments for the brokerage operation
• Confirm duty payment and bill if necessary
• Maintain customer billing matrix in the brokerage system
• Order and maintain inventory of office supplies for the brokerage operation
• Proactively identify and resolve brokerage billing related issues
• Other accounting and operational functions assigned by the brokerage manager or supervisor

Educational background / Work experience

• 1‑2 years or more of relevant work experience required

Skills & Competencies

• Ability to work with minimal supervision
• Detail oriented, organized, and able to effectively manage multiple priorities
• Effective interpersonal skills and ability to communicate both orally and in writing
• Must be able to communicate in a professional manner as the job will require day to day correspondence with many internal or external clients

Computer Skills

• Intermediate skills in Microsoft Outlook, Word and Excel

Language skills

• Must be able to read, write, and speak English and the local country language

At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $21.53 - $26.91 Hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.