Billing & Revenue Cycle Lead

Community Health Centers of the Rutland Region; Rutland (VT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Work Life Balance

Generous Time Off

Medical, dental, and vision insurance

Job summary

Community Health Centers of the Rutland Region is seeking a Billing Supervisor to oversee the revenue cycle, including charge entry, claims submission, collections and payment posting across eight locations in Rutland and southern Addison counties.

The role requires leadership over billing staff, ensuring accurate coding (CPT/HCPCS/ ICD-10), training, quality control, and collaboration with the Billing & Coding Manager to drive improvements in denial management and patient billing experiences.

Qualifications

• Associate’s Degree preferred or equivalent experience.
• Coding or Billing Certificate Required.
• Minimum of 5 years of experience in medical billing
• Knowledge of medical billing and customer service
• Knowledge of computer applications and word processing
• Proficiently use Microsoft Office products; willing and able to learn new systems.
• Ability to multi-task, phone skills, strong computer skills, maintain confidentiality
• Ability to effectively select, supervise and train employees to include organizing, prioritizing and scheduling work assignments
• Ability to effectively communicate, both orally and in writing.
• Prior experience working with Medicare, Medicaid, other government payors and commercial insurance.
• Knowledge of Medent or other EMR billing software preferred.

Responsibilities

• Expertise in processing insurance carrier payments/denials.
• Strong knowledge and accuracy in processing charges into practice management system.
• Strong attention to detail and analytical skills to identify areas of charge capture delay and/ or denials.
• Resolve patient/customer complaints in a timely manner.
• Ability to assign CPT/HCPCS/ICD 10 diagnosis codes according to CPT and insurance carrier guidelines.
• Maintains current knowledge of billing system and coding changes
• Ability to contact and work with patients setting up payment plans for CHCRR services
• Provide training and oversight of the billing and collections employees.
• Review charge entry batches and provides feedback to appropriate staff.
• Ensure correct coding, timely charge entry, billing compliance, and with the Billing & Coding Manager, provide on-going education to billing staff.
• Reporting to the Billing & Coding Manager, the Billing Supervisor has input into the selection of staff, training employees, planning, assigning and directing work, addressing complaints and resolving problems.

Skills

Medical billing knowledge

Customer service

Staff supervision

Training staff

Communication skills

Analytical skills

Attention to detail

Billing denials management

Education

Associate’s Degree or equivalent experience

Billing Certificate

Tools

Medent EMR

Billing software

Microsoft Office

Job description

Community Health Centers of the Rutland Region is seeking a Billing Supervisor to oversee the revenue cycle, including charge entry, claims submission, collections and payment posting across eight locations in Rutland and southern Addison counties.

The role requires leadership over billing staff, ensuring accurate coding (CPT/HCPCS/ ICD-10), training, quality control, and collaboration with the Billing & Coding Manager to drive improvements in denial management and patient billing experiences.