Billing Representative

Ottobock SE & Co. KGaA; Austin (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking healthcare company dedicated to improving lives through innovative prosthetic and orthotic solutions. As a Billing Representative, you will play a crucial role in ensuring accurate billing and reimbursement processes, supporting patients and healthcare providers alike. Your expertise in medical terminology and attention to detail will help maintain compliance and enhance patient care experiences. This dynamic role offers the chance to work in a supportive environment where your contributions directly impact the quality of care for individuals facing mobility challenges. If you thrive in a fast-paced setting and are passionate about making a difference, this opportunity is perfect for you.

Benefits

Medical

Vision

Health Savings Accounts with Employer Contribution

Flexible Spending Account Options

Company-Paid Life Insurance

Paid Time Off

Company Holidays

Floating Holidays

100% Company-Paid Short & Long-Term Disability

401k Match up to 3.5%

Paid Parental Leave

Qualifications

• 1-2 years of office experience in Billing/AR or insurance preferred.
• Understanding of CPT/HCPCS and ICD-10 coding is beneficial.

Responsibilities

• Enter and process data related to patient care and reimbursement.
• Review HCPC, ICD-10 codes, and ensure timely claim submissions.
• Provide exceptional customer service to all internal and external customers.

Skills

HCPC

ICD-10

Medical Terminology

Accounts Receivable

Insurance Collections

Microsoft Office (Excel, Word, Outlook)

Attention to Detail

Organizational Skills

Analytical Skills

Time Management

Education

High School Diploma or Equivalent

Tools

Electronic Billing Systems

Job description

For more than a century, Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic, and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 8,000 employees worldwide and 1,100 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

We are looking for an experienced Billing Representative to join our remote team! The Billing Representative will enter claims and support the billing process. This role will perform specialized clerical and administrative technical work pertaining to the authorization and billing of clients.

Duties & Responsibilities

• Enter and process data related to patient care and reimbursement.
• Review HCPC, modifiers, and ICD-10 codes for accuracy while keeping up with compliance and coverage criteria to update employees as needed.
• Check that all patient documents are on file and completed correctly prior to billing.
• Review all insurance payors in order to ensure correct fee schedules are attached to claims.
• Develop knowledge of insurance payers and the use of electronic systems.
• Ensure timely filing of claim submissions.
• Review and resolve clearinghouse rejections promptly.
• Scrub and submit clean claims to prevent denials.
• Review and bill secondary and tertiary payor claims.
• Ensure month-end billing deadlines are met.
• Meets work standards by following productivity, quality, and customer service standards established by the company.
• Update job knowledge by participating in educational opportunities as needed and requested.
• Provide exceptional customer service to all internal and external customers.
• Identify and create improvements to processes to promote efficiency and productivity.
• Reviewing and submitting patient statements.
• Taking incoming patient phone calls regarding patient statements on designated days.
• Perform other job duties and special projects assigned.

Qualifications

• Experience with HCPC, ICD-10 medical terminology, accounts receivable, insurance collections or billing helpful.
• Familiarity with Medicare and Medicaid preferred but not required.
• Knowledge of Orthotics, Prosthetics, and DME billing preferred.
• Understanding of medical insurance payor requirements.
• Ability to work quickly and accurately and pay attention to detail.
• Proficient with Microsoft Office Software - Excel, Word, and Outlook.
• Ability to work in a fast-paced, frequently changing environment.
• Ability to interact with clinical and non-clinical personnel, patients, and caregivers in a professional and respectful manner.
• Demonstrate excellent organizational, analytical, and time management skills.
• Ability to work independently without direct supervision.
• Must be able to work PST 8 AM-5 PM schedule 2x a week.
• Must be located in the U.S.

Minimum Qualifications – (Education, Experience, Certification, & Licensure):

• High school diploma or equivalent qualification required.
• 1 to 2 years of office experience, preferably within Billing/AR, claims or insurance payor requirements. Understanding of CPT/HCPCS and ICD 10 coding, RBRVS, and insurance reimbursement rates preferred.
• Previous experience in Orthotics, Prosthetics, and DME services preferred.

Compensation Data

Salary Disclosure: $18.00-20.00 hourly

• Medical
• Vision
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%
• Paid parental leave

Ottobock will not discriminate against any applicant for employment because of race, color, age, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older), disability, or genetic information. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older), disability, and genetic information.

Note: Ottobock does not accept CVs from recruiting agencies or staffing firms and will not consider payment of any referral compensation or recruiter fee relating to unsolicited CVs. We kindly request that all job seekers interested in opportunities with us apply directly through our official careers page: https://www.ottobock.com/en-us/careers