Billing Quality & Process Improvement Lead

WM; Windsor (CT); Hybrid; USD 95,700 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Stock Purchase Plan

401K company match

Paid Vacation

Holidays

Personal Days

Job summary

WM in Windsor, Connecticut is seeking a Quality Manager, Billing to oversee the execution of billing quality, process improvement, and audits. This role involves managing billing related risks, reporting on productivity, and ensuring stakeholder communication.

The ideal candidate will have at least 5 years of experience, a Bachelor's degree in Quality Management or related field, and certifications in Lean/Six Sigma and PMP.

Competitive benefits include medical, dental, vision insurance, and a stock purchase plan among others.

Qualifications

• 5 years previous experience required in quality management.
• 3 years in a management/supervisory role.
• Experience driving cross-functional change is a plus.

Responsibilities

• Oversee billing quality management and process improvements.
• Conduct root cause analysis and define mitigation plans.
• Manage billing risks and issues and ensure task ownership.

Skills

Strong verbal and written communication skills

Excel and PowerPoint proficiency

Lean, Six Sigma, or continuous improvement methodologies

Project management

Problem-solving skills

Education

Bachelor's Degree in Quality Management or similar

Lean/Six Sigma Certification

PMP certification

Tools

ERP platforms

Billing systems

Job description

WM in Windsor, Connecticut is seeking a Quality Manager, Billing to oversee the execution of billing quality, process improvement, and audits. This role involves managing billing related risks, reporting on productivity, and ensuring stakeholder communication.

The ideal candidate will have at least 5 years of experience, a Bachelor's degree in Quality Management or related field, and certifications in Lean/Six Sigma and PMP.

Competitive benefits include medical, dental, vision insurance, and a stock purchase plan among others.