Billing & Processing Technician — Hybrid Telework Eligible

State of Connecticut - Department of Correction; Hartford (CT); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

State employee benefits overview

Professional growth and development

Healthy work/life balance

Job summary

The Processing Technician will work in the Division of Collection Services, supporting the processing and recordkeeping for state billing and collections. The role involves reviewing materials, setting up admissions and discharges, and coordinating information requests from various state agencies.

Strong computer skills, including Excel (pivot tables) and Access databases, are required, along with the ability to handle confidential information and comply with state statutes and regulations.

Qualifications

• Three years of clerical work experience.
• One year of General Experience must have involved a full range of clerical duties.
• College training may substitute for the General Experience (15 semester hours = 0.5 year) up to two years.
• Preferred: experience billing for Medicaid, Medicare Part A and Part B, Private insurance.
• Preferred: experience using Excel with pivot tables.
• Preferred: experience billing inpatient and outpatient services.
• Preferred: experience processing admissions, discharges, corrections and adjustments.
• Preferred: experience utilizing Access databases and running queries.

Responsibilities

• Performs the most complex duties related to an agency’s clerical processing functions.
• Examines incoming materials for accuracy, completeness and conformance to state statutes and regulations.
• Makes corrections and/or additions.
• Devises follow up procedures to efficiently and effectively carry out activities.
• Initiates and maintains communications with a wide variety of resources to verify information and complete transactions including other state employees, offices and outside officials such as attorneys, judicial and social welfare officials or representatives.
• Interprets and applies state statutes and regulations relating to the particular processing service.
• Makes decisions as to case status, transaction permissibility or admissibility.
• Responds to internal and external inquiries for information and assistance.
• Sets up and maintains office procedures, filing and indexing systems and forms for office use and to meet recurring needs.
• Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly.
• Maintains records and logs.
• Prepares status or statistical reports related to processing function.
• Assists in maintaining general files in support of processing function.
• Initiates correspondence in carrying out duties.
• Types correspondence, forms, file documentation, etc. in support of processing function.
• May process fees and maintain financial records.
• May lead lower level clerical employees assisting in carrying out processing responsibilities.
• Performs related duties as required.

Skills

Interpersonal skills

Oral and written communication

Knowledge of office systems

Tools

Excel

Pivot tables

Access databases

Job description

The Processing Technician will work in the Division of Collection Services, supporting the processing and recordkeeping for state billing and collections. The role involves reviewing materials, setting up admissions and discharges, and coordinating information requests from various state agencies.

Strong computer skills, including Excel (pivot tables) and Access databases, are required, along with the ability to handle confidential information and comply with state statutes and regulations.