Billing & Payments Specialist (Direct Bill)

First Chicago Insurance Company; Bedford Park (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salaries

Medical and dental

Telemedicine benefit

401k with company match

Paid time off

Tuition reimbursement

Wellness program

Fun company events

Job summary

First Chicago Insurance Company is looking for a Direct Bill Assistant to join their busy call center located near Midway Airport. This role entails providing excellent customer service while managing billing inquiries.

Ideal candidates will be detail-oriented with strong communication skills and multitasking abilities. The position offers a competitive benefits package including medical, dental, and a 401k plan with company match.

Qualifications

• Pleasant phone demeanor is a must.
• Detail oriented and proficient in data entry required.
• Strong ability to multitask.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Handle high volume of inbound calls regarding billing.
• Process payments received by mail, phone, and online.
• Work with the underwriting department to resolve billing matters.
• Daily filing of journal entries and paid bills.

Skills

Customer service

Data entry

Communication skills

Multitasking

Excel

Word

Education

High School education minimum

Associates degree in business or accounting

Job description

First Chicago Insurance Company is looking for a Direct Bill Assistant to join their busy call center located near Midway Airport. This role entails providing excellent customer service while managing billing inquiries.

Ideal candidates will be detail-oriented with strong communication skills and multitasking abilities. The position offers a competitive benefits package including medical, dental, and a 401k plan with company match.