Billing & Payments Clerk - Utilities

City-of-Hammon; Hammond (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Hammond is seeking a meticulous Utility Billing Clerk to join the finance team. Under supervision, you will perform moderately complex clerical duties, process payments, assist customers with new services and resolve billing issues.

Typical tasks include balancing receipts, preparing meter reader information, and performing general office duties while following city policies and procedures. Strong customer service and attention to detail are essential.

Qualifications

• High school diploma or equivalent and at least six months of clerical experience.
• Any equivalent combination of experience and training.

Responsibilities

• Checks, analyzes and posts payments for utility bills.
• Assist customers in establishing new service or researching billing issues; balance receipts.
• Performs general clerical duties, including typing, filing, data entry, and using word processing tools.

Skills

Microsoft Word

Google Mail

Business English

Spelling

Arithmetic

Office practices

Education

High school diploma or equivalent

Job description

City of Hammond is seeking a meticulous Utility Billing Clerk to join the finance team. Under supervision, you will perform moderately complex clerical duties, process payments, assist customers with new services and resolve billing issues.

Typical tasks include balancing receipts, preparing meter reader information, and performing general office duties while following city policies and procedures. Strong customer service and attention to detail are essential.