Billing Operations Supervisor - Service Invoicing

Priority Dispatch Corp.; King of Prussia (PA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Profit sharing

Professional development

Team environment

Job summary

Oliver Fire Protection & Security in King of Prussia, PA, is seeking an experienced Billing Department Supervisor to lead our centralized billing team. You will oversee billing operations for Inspections, Alarm Service, Sprinkler Service, special invoicing, ISNet maintenance, and related invoicing, ensuring invoices are accurate, timely, and consistent with contract requirements.

This leadership role emphasizes process improvement, backlog reduction, collaboration with Operations, Sales,

Qualifications

• Experience in billing operations, invoicing, or accounting support.
• Ability to supervise and develop a team.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Supervise billing department team and set clear expectations.
• Lead regular one-on-one meetings and performance reviews.
• Oversee daily billing activity across services and invoicing.
• Ensure invoices comply with customer contracts and are accurate.
• Monitor queues, workloads, and backlog to support cash flow goals.
• Review high-value invoices and ensure supporting documentation.
• Develop standardized billing procedures and streamline workflows.
• Partner with Operations, Sales, Service, Finance, AR, and PM teams to improve accuracy.
• Track KPIs, resolve discrepancies, and assist with disputes.

Skills

Billing operations

Invoicing

Accounting support

Customer service

Team leadership

Attention to detail

Cross-functional collaboration

Job description

Oliver Fire Protection & Security in King of Prussia, PA, is seeking an experienced Billing Department Supervisor to lead our centralized billing team. You will oversee billing operations for Inspections, Alarm Service, Sprinkler Service, special invoicing, ISNet maintenance, and related invoicing, ensuring invoices are accurate, timely, and consistent with contract requirements.

This leadership role emphasizes process improvement, backlog reduction, collaboration with Operations, Sales,