Billing Operations Manager

Mindlance; El Segundo (CA); On-site; USD 83,000 - 124,000; Part time

Job summary

Mindlance is seeking a hands-on AR/Billing Operations Senior Manager to stabilize and optimize a high-volume, multi-system environment. The role focuses on bringing structure, discipline, and accountability to day-to-day operations, especially in unstructured settings where rapid process establishment is required.

You will own day-to-day operations immediately, drive process from the ground up, and contribute to broader process redesign and system improvements, with visibility into metrics and

Qualifications

• Hands-on AR / Billing Operations leadership in a high-volume environment.
• Experience establishing process, controls, and operating discipline in unstructured settings.
• Strong Excel skills and ability to manage data across multiple systems.

Responsibilities

• Billing Execution & Oversight: ensure invoices are generated accurately and on time.
• AR & Collections Support: drive collections workflows, track aging.
• Reconciliation & Reporting: support monthly reconciliations across systems.
• Process & Workflow Development: create clear SOPs and checklists.
• Operating Cadence & Metrics: implement daily/weekly reporting cadence.
• Team Coordination: provide structure, track tasks, and drive accountability.

Skills

AR/Billing Operations

Process improvement

Excel

Team leadership

Multi-system billing

Job description

Job Title: AR / Billing Operations Sr Manager

Job Duration: 6+month contract (Possibility for extension)

Role Summary We are seeking a hands-on AR / Billing Operations Sr Manager to help stabilize and improve a high-volume, multi-system billing and collections environment.

• This is a roll-up-your-sleeves role focused on bringing structure, consistency, and accountability to day-to-day operations.
• The ideal candidate is highly organized, process-driven, and comfortable stepping into ambiguity to quickly establish order.
• Given current business needs, we are prioritizing candidates with experience stepping into unstructured environments and quickly establishing process, controls, and operating discipline.
• This role will be expected to take immediate ownership of day-to-day operations while implementing structure, consistency, and accountability across the team.
• This role has visibility into broader process redesign and system improvements. Key Responsibilities Billing Execution & Oversight Ensure invoices are generated accurately and on time
• Implement and enforce daily and monthly billing checklists
• Identify and resolve billing errors and inconsistencies AR & Collections Support Drive execution of collections workflows and follow-ups
• Track aging, past-due accounts, and escalation paths
• Ensure consistent activity and visibility across the team Reconciliation & Reporting Support monthly AR and billing reconciliations across systems
• Ensure reports are consistent, traceable, and repeatable
• Help identify and investigate variances Process & Workflow Development Build and document clear workflows and SOPs
• Establish daily, weekly, and monthly checklists across billing and AR
• Implement validation and control steps to improve accuracy
• Drive adoption and enforce adherence across the team Operating Cadence & Metrics (NEW) Support implementation of daily and weekly reporting cadence

Track key metrics including:

• - AR aging and past due balances
• - Billing timeliness and accuracy
• - Collections activity and follow-up
• Improve visibility into team performance and operational health Team Coordination Provide day-to-day structure and oversight for billing and AR activities
• Help enforce deadlines, track tasks, and ensure follow-through
• Support training and standardization across the team
• Drive accountability for deadlines, deliverables, and performance expectations
• Reinforce structured ways of working and reduce ad hoc execution What Success Looks Like Billing is timely, accurate, and consistently executed
• AR reporting and reconciliations are stable and explainable
• Core processes are supported by clear checklists and workflows
• Team execution improves with better visibility and accountability Ideal Candidate Profile 510 years in AR, billing, or accounting operations
• Experience in high-volume or multi-system environments
• Strong attention to detail and process orientation
• Comfortable working in less structured environments and creating order
• Hands-on, proactive, and execution-focused
• Strong Excel skills (ability to work with large datasets and reconcile data)
• Experience stepping into environments that lack structure and building process from the ground up Positioning This role is focused on execution and stabilization, with the opportunity to expand into a broader role depending on performance and business needs..

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”