Billing Operations Lead – Patient Services

Baton Rouge General Medical Center; Baton Rouge (LA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional development

Flexible positions

BRG Fit! program

Paid time off

Job summary

Baton Rouge General Medical Center is seeking a Billing Supervisor to lead the team responsible for accurate and timely patient billing. You will supervise day-to-day operations, guide staff performance, and support financial and operational objectives in a hospital environment.

The role requires 3–5 years of billing experience across all phases and 4 years in a Business Office setting, plus strong knowledge of hospital policies, HIPAA, and safety practices.

Qualifications

• Three to five years of experience across all phases of billing, plus four years of experience in a Business Office environment.
• Working knowledge of hospital policies and procedures.
• Ability to maintain HIPAA requirements and safety practices, including protection of patient, medical record, demographic, financial, billing, complaint, and location information.

Responsibilities

• Supervise the day-to-day operations of an assigned Business Office area, lead staff performance, and support financial, operational, and strategic objectives.
• Participate in the development of departmental goals and objectives, ensuring daily priorities, measures, and service expectations align with management direction.
• Supervise assigned staff and departmental processes, provide daily operational leadership, respond to workload fluctuations, and recommend changes as needed.
• Coordinate daily work-area activities, productivity, policy and procedure compliance, departmental communication, and working relationships with administration and other departments.
• Monitor daily departmental performance, communicate policy interpretations, maintain required records and reports, and analyze operational data to support adequate and economical service.
• Monitor accounts pending billing, including claims pending more than 10 days, outstanding departmental requests, pre-bill reports, and bill-hold reports, to support billing within defined timelines.
• Provide accurate statistical information to departmental management as requested and perform other duties as assigned.

Skills

Leadership

Communication

Staff coaching

Process improvement

HIPAA compliance

Healthcare billing

Financial reporting

Tools

Hospital Billing Software

Job description

Baton Rouge General Medical Center is seeking a Billing Supervisor to lead the team responsible for accurate and timely patient billing. You will supervise day-to-day operations, guide staff performance, and support financial and operational objectives in a hospital environment.

The role requires 3–5 years of billing experience across all phases and 4 years in a Business Office setting, plus strong knowledge of hospital policies, HIPAA, and safety practices.