Operations Analytics Analyst: Power BI & Tableau

First Student, Inc.; Cincinnati, Northern (OH, KY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

First Student, Inc. in Cincinnati, OH seeks a data analytics professional to support business initiatives with limited supervision, delivering operational analytics via Power BI, Excel, and Tableau.

You will communicate procedures and help implement best practices for reporting and analysis. Responsibilities include creating monthly/quarterly/annual reports, analyzing operations across multiple systems, and developing SOPs and training materials to support field operations.

Qualifications

• Bachelor's degree or equivalent experience.
• Excellent customer service and interpersonal skills.
• Strong oral and written communication skills.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Experience with Tableau and Power BI; ability to create, edit and publish reports.
• Strong analytical and reasoning skills.
• Strong business background in financial, strategic, and organizational analysis.
• Ability to multi-task and adapt to change quickly in a fast-paced environment.

Responsibilities

• Create and analyzes monthly, quarterly, and annual reports utilizing Power BI, Excel, and Tableau.
• Develops analysis on all facets of operations across multiple systems.
• Assists with development of performance strategies and SOPs.

Skills

Customer service

Communication skills

Data analysis

Excel

Power BI

Tableau

Multitasking

Operations knowledge

Problem solving

Written skills

Education

Bachelor's degree or equivalent experience

Tools

Tableau

Power BI

Excel

Word

PowerPoint

Job description

First Student, Inc. in Cincinnati, OH seeks a data analytics professional to support business initiatives with limited supervision, delivering operational analytics via Power BI, Excel, and Tableau.

You will communicate procedures and help implement best practices for reporting and analysis. Responsibilities include creating monthly/quarterly/annual reports, analyzing operations across multiple systems, and developing SOPs and training materials to support field operations.