Billing Operations Coordinator

The Carroll Center for the Blind; Cambridge (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Carroll Center for the Blind seeks a Billing Operations Coordinator to ensure accurate billing processes that support individuals with vision loss. This role involves coordinating billing operations, managing accounts receivable, and communication with various teams to facilitate timely invoicing and service delivery.

Qualifications

• 2 years’ experience in a professional environment.
• Experience in Accounts Receivable processing is a plus.
• Strong organizational and interpersonal skills required.

Responsibilities

• Coordinate the billing operations for all client services.
• Communicate with the team to verify services rendered and generate invoices.
• Assist with preparation of monthly invoices and related documentation.

Skills

Interpersonal skills

Customer service

Organizational skills

Detail-oriented

Microsoft Office

Job description

[20 hours, In-Person, $250 Sign on Bonus!]

About Us

Each year, the Carroll Center for the Blind helps nearly 1,300 blind or visually impaired children, adults and senior citizens gain the skills they need to live active and fulfilling lives. Our Newton campus houses our rehabilitation program, computer training classes, low vision store, and administrative offices. A large portion of our programs are services conducted in public schools, clients’ homes, and their communities.

Who We Seek

A Billing Operations Coordinator who is organized, detail-oriented, and driven by purpose. This is your chance to play a key role in ensuring accurate and timely billing processes that directly support our mission of creating life-changing opportunities for individuals with vision loss. If you have two years of office administration or bookkeeping experience and are eager to dive into the world of billing—we’ll teach you everything you need to succeed.

Why you will love this role:

• The impact of contributing to our mission
• Be a part of a supportive learning environment and caring culture

Position Summary

As the Billing Operations Coordinator, you’ll be the critical link between the finance team and department leaders, ensuring seamless billing processes and timely invoicing. Reporting to the Chief Financial Officer (CFO), you will manage everything from converting Purchase Orders (POs) into sales orders, to processing accounts receivable. You will also work hand-in-hand with our Development team to process deposits from generous donors and liaise with external funding agencies to ensure smooth transactions.

Responsibilities

• Coordinate the billing operations for all Carroll Center client services.
• Serve as a liaison between finance and department leaders to ensure mutual understanding of all billing related matters.
• Communicate with the Carroll Center team to verify that client services are rendered and generate invoices and process PO’s.
• Assist with the preparation of monthly invoices and related documentation for clients serviced by The Carroll Center as required by Massachusetts state agencies, out-of-state agencies, U.S. Government agencies, public/private school districts, and private parties.
• Maintain files for and track billings of individual client authorization orders from local, state, and federal agencies.
• Access the Center’s bank account daily to determine if payments have been electronically remitted.
• Review the aging of accounts receivable and contact overdue accounts to determine reason for non-payment. Follow up on missing information so the invoice can be paid.
• Check internal mail daily for receivables payments and prepare bank deposits consisting of receivables and deposits from donors.
• Bring cash deposits to the bank and process credit card receipts as needed.

Qualifications

• 2 years’ experience working in a professional work environment required.
• Accounts Receivable processing in a computerized environment, and managing a database is a plus.
• Possess strong interpersonal, customer service, verbal/written, and organizational skills required
• Proficient skills using Microsoft Office desktop applications, Excel and Word required, experience in Microsoft GP or Business Central is a plus.
• Ability to troubleshoot, be detail oriented and work independently essential.
• Demonstrated ability to manage a variety of activities simultaneously and thrive in a fast paced environment is a must.

How To Apply

If you are interested in applying for this position, please complete the application form (linked below). Should you have a disability or special need that requires accommodation, please email [e-mail] and we will be happy to assist you.

The Carroll Center for the Blind is a private, non-profit agency located in Newton, Massachusetts that serves persons of All Ages and All Stages of Vision Loss. We are close to Boston, Cambridge, Wellesley, Watertown, Waltham, Allston/Brighton, and on public transit routes.

Equal Opportunity Employer Statement

The Carroll Center for the Blind (CCB) is proud to be an Equal Opportunity Employer and always fosters acceptance for everyone. We offer fair opportunities to all qualified persons in recruitment and selection, employment, compensation and benefits, professional development and training, transfers, promotions, social activities, and the use of CCB’s facilities. CCB welcomes all qualified applicants and ensures that everyone will receive equal consideration for employment and does not discriminate against any employee or applicant because of race, color, religion, national origin, mental or physical disability, gender, gender identity, sexual orientation, military, or veteran status, political or union affiliation, or any other categories protected by Federal or State law. The CCB culture embraces both the law and a work environment that is safe, positive, diverse, inclusive, and equitable. Our mission and impact shines brightly on all.